Summary
Overview
Work History
Education
Skills
Languages
Timeline
Consultancy And Volunteer Experience
Personal Information
Generic

Okwuchi Ihenacho

The Hague,ZH

Summary

Results-driven Administrative and Organisational Support Specialist with 15+ years of experience in human resources operations, workforce planning, and cross-functional coordination within international NGOs and development institutions. Skilled in drafting job descriptions, managing post structures, and supporting organisational reviews. Adept at handling confidential data, streamlining workflows, and fostering inclusive, high-performing teams. Strong command of Microsoft Office Suite, HR systems, and design tools. Eligible to work in the Netherlands and committed to contributing to global peace and development through strategic HR initiatives.

Overview

20
20
years of professional experience

Work History

Administrator

Stichting Lydia Generation
01.2024 - Current
  • Coordinated internal communications and post management, reducing response time by 25%.
  • Managed logistics for strategic events, liaising with vendors and ensuring smooth execution for 100+ attendees.
  • Designed onboarding systems for volunteers, improving readiness and access to resources within 3 days.
  • Curated staff well-being initiatives, achieving 95% satisfaction in internal surveys.

Administrative Services Manager

Institute of Corporate Administration
01.2017 - 08.2023
  • Developed project delivery frameworks for 20+ national initiatives.
  • Led event planning for 300+ participants, including government and international stakeholders.
  • Conducted risk reviews, reducing operational delays by 30%.

Office Manager

Hold My Hands Women & Youths Development Foundation
01.2015 - 08.2023
  • Delivered executive support across four departments, including document processing and expense reconciliation.
  • Led SharePoint redesign, improving document retrieval efficiency by 40%.
  • Ensured compliance with health and labour regulations across multiple office locations.
  • Coordinated IT support and vendor relations, maintaining 99.9% system uptime.

Team Administrator

Crestville Development Foundation
01.2020 - 12.2021
  • Directed field research on gender barriers during COVID-19, compiling 100+ case studies.
  • Supported civil society advocacy against SGBV and contributed to regional policy campaigns.

Operations Coordinator

El Academy
01.2014 - 12.2014
  • Implemented outreach strategies for IT training, increasing female enrolment by 60%.
  • Provided academic and career guidance, resulting in 80% course completion rates.

Program Administrator

Youth Enhancement Organisation
01.2012 - 12.2013
  • Supported gender equity policy design with government stakeholders.
  • Directed media outreach, increasing public engagement by 150%.

Project Administrator

Education as a Vaccine (EVA)
10.2009 - 12.2011
  • Delivered e-counselling and SRH referrals to out-of-school youth.
  • Drafted performance reports using M&E data and KPIs.
  • Conducted site visits, improving service delivery outcomes by 20%.

Office Coordinator

Reinhart Construction Company
01.2008 - 09.2009
  • Managed inventory and vendor communications for HQ operations.
  • Automated procurement workflows, reducing delays by 40%.

Executive Assistant

Teegee Engineering & Manufacturing Ltd
10.2006 - 12.2007
  • Coordinated executive travel and scheduling across three states.
  • Managed procurement and invoicing with 98% accuracy.

Admin Assistant & Peer Educator

Kur Mohammed Day Secondary School
09.2005 - 09.2006
  • Designed English language assessments and trained 40+ peer educators.

Education

Master of Arts - Development Studies (Public Policy Management)

Erasmus University Rotterdam
01.2024

Postgraduate Diploma - Mass Communication

Nnamdi Azikiwe University
01.2008

Bachelor of Arts - English and Literature

Abia State University
01.2003

Skills

  • Microsoft Word
  • Excel
  • PowerPoint
  • Canva
  • SharePoint
  • HRIS/ERP Systems
  • Data analysis and reporting
  • Job description drafting and post management
  • Organisational charting and competency mapping

Languages

English
Bilingual or Proficient (C2)
French
Elementary (A2)
Dutch
Elementary (A2)

Timeline

Administrator

Stichting Lydia Generation
01.2024 - Current

Team Administrator

Crestville Development Foundation
01.2020 - 12.2021

Administrative Services Manager

Institute of Corporate Administration
01.2017 - 08.2023

Office Manager

Hold My Hands Women & Youths Development Foundation
01.2015 - 08.2023

Operations Coordinator

El Academy
01.2014 - 12.2014

Program Administrator

Youth Enhancement Organisation
01.2012 - 12.2013

Project Administrator

Education as a Vaccine (EVA)
10.2009 - 12.2011

Office Coordinator

Reinhart Construction Company
01.2008 - 09.2009

Executive Assistant

Teegee Engineering & Manufacturing Ltd
10.2006 - 12.2007

Admin Assistant & Peer Educator

Kur Mohammed Day Secondary School
09.2005 - 09.2006

Postgraduate Diploma - Mass Communication

Nnamdi Azikiwe University

Bachelor of Arts - English and Literature

Abia State University

Master of Arts - Development Studies (Public Policy Management)

Erasmus University Rotterdam

Consultancy And Volunteer Experience

  • Team Administrator, Crestville Development Foundation, Abuja, Federal Capital Territory, 2020-01-01, 2021-12-31
  • Administrative Services Manager, Institute of Corporate Administration, Abuja, Federal Capital Territory, 2017-01-01, 2023-08-31
  • Event Admin Volunteer, The Hague Humanity Hub, Den Haag, South Holland, 2024-09-01, 2025-05-31
  • Arts Program Volunteer, Colours for Peace, Den Haag, South Holland, 2023-12-01
  • Conference Admin, Development Dialogue 19 PhD Conference, ISS, Den Haag, South Holland, 2023-11-01
  • Human Rights & Life Skills Educator, Youth for Christ, Asaba, Delta, 2004-10-01, 2005-03-31

Personal Information

  • Work Permit: Eligible to work in the Netherlands
  • Visa Status: Eligible to work in the Netherlands

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Okwuchi Ihenacho