Dynamic professional with diverse experience in technical, customer service, and sales roles, consistently driving productivity and enhancing operational efficiency. Proven skills in leadership, effective communication, and time management enable a strong ability to mentor teams and improve processes. Expertise in analyzing customer needs and developing tailored solutions ensures exceptional service delivery and client satisfaction. Committed to maintaining high quality standards and fostering a collaborative work environment, while adept at troubleshooting and implementing improvements in fast-paced settings. Ready to leverage extensive background to contribute to organizational success and growth.
Achievements :
I began my career as a Remanufacturing Technician Associate in the automotive industry. After one year, I was promoted to Lead Remanufacturing Technician. In this role, I took on additional responsibilities, including training new hires at workstations and joining the Emergency Response Team to support the Environment, Health, and Safety (EHS) department. Throughout my tenure, my rapid learning, strong interest, and collaboration with team members and engineers enabled me to contribute to process improvements. I was also involved in the development of new manufacturing instructions. This position allowed me to acquire valuable engineering and problem-solving skills. As a Lead, I gained extensive leadership experience in team management, achieving KPIs, preparing reports for management, and leading continuous improvement initiatives.
Main responsibilities :
Achievements :
In a span of two years, I progressed from a packing employee to a Level 2 operator. Throughout this period, I enhanced my time management abilities and gained essential leadership skills
Main responsibilities :
Achievements :
Over the course of three years with the company, I have refined my communication skills to a professional level, consistently meeting the highest standards of customer service. I have also enhanced my problem-solving abilities and critical thinking. In addition to my sales responsibilities, I have developed key sales management skills focused on customer satisfaction.
Main responsibilities :
Achievements :
I joined one of the largest international insurance companies in the country, operating independently under a business certificate. This experience allowed me to gain valuable skills in time management and client interactions. I had the opportunity to network with numerous business owners, which contributed to my personal development and provided a clear path to success in the professional environment.
Main responsibilities :
HACCP & Hygiene sertificate by Dutch Bakery. Nov. 2021
Nederlandse Taal Course A1 by NliT ( Nederlands leren in Tilburg) Oct . 2022
Emergency Response officer by NIBHV (The Netherlands Institute for Company Emergency Response)