Nyasha Natassja Chirwa
Almere Stad,FL
Summary
Detail-oriented and dependable professional with a proven ability to manage multiple priorities while maintaining a positive attitude. Strong willingness to embrace additional responsibilities to support team objectives and drive success. Passionate about contributing to a collaborative environment, equipped with excellent organizational skills and a commitment to achieving results. Seeking an entry-level position that offers opportunities for growth and the chance to help the team excel in meeting company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales And Marketing Graduate Trainee
Telnet Business Systems
02.2019 - 02.2020
- Managed over 10 customer calls daily
- Reached monthly sales revenue targets and went over by at least 5%
- Worked under supervision of senior employers to help plan and direct work of organization
- Acquired foundational knowledge of company policies and procedures through rigorous study of internal documentation resources
- Showcased initiative in acquiring new skills beyond required training objectives
- Supported project teams with thorough research, contributing valuable insights that informed decision-making processes
- Contributed to a positive work environment with proactive participation in team-building activities and social events
Customer Experience Intern
Telone Pvt Ltd
03.2017 - 12.2017
- Collaborated with team members to refine customer service strategies, leading to increased customer retention
- Built strong relationships with clients through exceptional communication skills and empathy
- Analyzed customer feedback data to identify areas for improvement in products and services offered
- Registered at least 10 new subscribers weekly
- Went over mobile Wi-Fi sales target by 25% daily
- Implemented feedback loops from clients that resulted in actionable insights driving continuous improvement efforts
Marketing Intern
National Handling Services
12.2015 - 12.2016
- Worked in domestic and international departure lounges
- Developed comprehensive knowledge of products/services offered to provide accurate information during client interactions
- Supported sales efforts by answering questions about product offerings and helping potential customers make informed purchase decisions
- Received over 25 executive passengers daily and assisted at least 5 with special needs weekly
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives
- Participated in brainstorming meetings to develop marketing collateral
- Updated company profiles on multiple online platforms as part of reputation management strategy ensuring positive brand image
Education
Bachelor of Science - International Marketing
Chinhoyi University of Technology
Chinhoyi, Zimbabwe10.2019
Skills
- Communication skills
- Versatility across departments and sectors
- Copy Editor
- Key Account management
- Analytical Skills
- Data entry
- Documentation skill
- Administrative support
- Clerical support
- Inventory audits
- Multitasking Abilities
- Written communication
- Multitasking capacity
- Attention to detail
Certification
- 2021-07 Fundamentals of Digital Marketing, Google
- 2023-09 Introduction to Data Analysis
- 2022-07 Diploma in Psychology
- 2023-03 Social Media Marketing
Interests
English Literature
Timeline
Sales And Marketing Graduate Trainee
Telnet Business Systems
02.2019 - 02.2020
Customer Experience Intern
Telone Pvt Ltd
03.2017 - 12.2017
Marketing Intern
National Handling Services
12.2015 - 12.2016
Bachelor of Science - International Marketing
Chinhoyi University of Technology