Norsuraya Abdul Manan

• Processed and verified payments, ensuring all transactions were completed accurately and in compliance with financial regulations across multiple platforms.

• Perform reconciliation of payment transactions, identifying discrepancies and implementing corrective actions.

• Lead the analysis of payment data to identify trend, forecast cash flows, and develop actionable insights for senior management and local finance.

• Collaborate with IT and operations teams to implement and optimize payment system integrations.

• Ensure compliance with industry regulations and company policies, conducting regular audits to mitigate fraud risks.

• Provide training and mentorship to junior payment analyst, fostering a culture of accuracy and efficiency.

• Lead accurate processing of PO and non-PO related invoices as well as credit notes for payment
approvals towards achieving the AP performance targets in line with set SOPs and corporate policy.
• Carry out processing and analysis of accounts payable data in ensuring all AP & VAT controls are
performed.
• Perform manual payment requests validation, creditor reconciliation, travel and expense claims
processing along with month end accruals and reports preparation while ensuring swift investigation
and resolution of AP and T&E queries.
• Coordinate approval of accounts payable invoices and conduct balancing of batch summary reports
for verification.
• Manage multiple projects and finance initiatives including working closely with the IT team in
automating processes.
• Partner with global process manager and performance improvement team in reviewing and improving
processes to enhance efficiency and performance.
• Provide support in providing training to junior staffs, undertaking other regional and operational SSC
activities.

• Generate performance reports to the team lead, local management, line of businesses and global
headquarters.

• Executed out an array of accounts payable functions

including processing, verification and validation
of invoices in line with set SLAs.
• Performed preparation of daily and monthly balance sheet reports for both third party and intercompany.
• Carried out month end closing activities in accordance with predefined schedule including CAPEX
re-class, AP aging and POGIRIR.
• Prepared the monthly payment proposal for intercompany payment for Thailand, Malaysia, Singapore
along with Cambodia business units.

• Performed internal compliance audit activities including control effectiveness evaluation in ensuring
  compliance with company policies and procedures as well as external regulations.
• Carried out operational audit while examining documentation and analyzing audit findings to identity
  and highlight non-compliance as well as internal control gaps.
• Reviewed and ensured all audit findings are comprehensive and fully supported as well as assisted in
  preparing audit reports and recommendations to be presented to the Management.
• Conducted routine and surprise check on outlets and office to test the level of preparedness and
  compliance.
• Performed process auditing within an assigned region of outlets within Asia.

• Carried out processing of credit notes, intercompany and vendors’ invoices as well as perform PO
  matching.
• Conducted reconciliation of supplier and intercompany statements.
• Reviewed and ensured the accuracy of all employee travel expense reports as well as claims while
  providing advice to staffs on the entire claims processes.
• Continuously reviewed and enhanced the expenses polices to minimize fraudulent claims.
• Supported the team in expediting SAP system testing activities.