Noah Wilkinson
Heerlen
Summary
An organized and dedicated worker with experience in providing exceptional customer service in a fast-paced environments. I possess a keen attention to detail and motivation to fulfill tasks given in a timely and satisfactory manner. Able and willing to perform effectively as both an individual or as part of a team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Counter Assistant
Davies Chemist
08.2016 - 08.2019
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Merchandised over-the-counter goods and rotated stock.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Updated computer system with current customer, payment and inventory information.
- Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
- Verified order information against computer database.
- Assisted customers in selecting over-the-counter medications and health care products.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Verified patient information to correctly dispense medications.
- Greeted customers at counter and provided excellent customer service.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Input patient information into computer system for prescription orders.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
Education
Master's Degree - War, Strategy and Intelligence (Specialist) (International Relations)
Aberystwyth University
Aberystwyth09.2023
Bachelor's degree - International Politics and Military History
Aberystwyth University
Aberystwyth09.2022
A Level - History, Biology, English (Literature and Language)
Ysgol Maesydderwen Comprehensive School
Ystradgynlais07.2019
GCSE - History, Physics, Chemistry, Biology, English (Literature and Language), Mathematics, Geography, I.C.T (Information and Communications Technology), Music, Design Technology, French, Welsh, Religious Education
Ysgol Maesydderwen Comprehensive School
Ystradgynlais07.2017
Skills
- Customer service
- Organisational skills
- Microsoft Office
- Google Suite
- Driving
- Stocking
- Cashiering
- Communication Skills
- Cash Handling
- Administrative Experience
- Report Writing
- Writing Skills
- Proposal Writing
- Research Skills
- Presentation Skills
- Interpretation
- Computer Skills
- Editing
- Data entry
- Product restocking
- Supply Restocking
- Teamwork and Collaboration
- Active Listening
- Attention to Detail
- Data Entry
- Time Management
- Task Prioritization
- Quality Assurance
Certification
Driving Licence
Affiliations
Aberystwyth Crisis Games & Model UN Society, 10/01/19, 09/01/23, A student-run university society that focuses on hosting "Crisis Games" (group-based political exercises and simulations in which each team represents different political entities in a generated "crisis" who must then resolve the crisis through careful consideration of potential policy options, diplomacy, and group-work) and the university's Model UN group.
Languages
English
Fluent
Dutch
Expert
French
Beginner
Personal Information
- Total Experience: 4
- Industry: Customer Service, Pharmacy, Retail, Social Science
- Driving License: AM, B
Timeline
Pharmacy Counter Assistant
Davies Chemist
08.2016 - 08.2019
Master's Degree - War, Strategy and Intelligence (Specialist) (International Relations)
Aberystwyth University
Bachelor's degree - International Politics and Military History
Aberystwyth University
A Level - History, Biology, English (Literature and Language)
Ysgol Maesydderwen Comprehensive School
GCSE - History, Physics, Chemistry, Biology, English (Literature and Language), Mathematics, Geography, I.C.T (Information and Communications Technology), Music, Design Technology, French, Welsh, Religious Education
Ysgol Maesydderwen Comprehensive School
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