NKOSINOMUSA MASUKU
Johannesburg
Summary
Dedicated and meticulous, with a proven track record at Fairlawns Boutique Hotel and Spa, I excel in deep cleaning and maintaining high standards of hygiene, ensuring a 30% improvement in guest satisfaction. Skilled in both chemical safety and inventory management, my expertise enhances workplace efficiency and health.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Cleaner
Estoril Holdings
10.2023 - Current
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Room Attendant
Fairlawns Boutique Hotel and Spa
04.2015 - 12.2022
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Replenished guest room water glasses, toiletries, and paper products.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Checked appliances in guest rooms to determine good working order.
- Transported and stored guest luggage to provide safekeeping of personal belongings.
- Returned emptied garbage receptacles to proper locations.
- Hang, cleaned and rehung draperies to maintain freshness.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Education
'O' Level
Lubuze High School
Zimbabwe Housekeeping Course
Ace of Maids Training Solutions
South Africa 2023
Skills
- Vacuuming and dusting
- Maintenance and repair
- Break room replenishment
- Commercial and residential cleaning
- Safe cleaning with chemicals
- Stain removal
- Waste disposal
- Stocking supplies
- Furniture dusting
- Quality assurance
- Deep cleaning
- Entryway maintenance
Certification
Housekeeping Certificate
Languages
English
Beginner (A1)
Timeline
Office Cleaner
Estoril Holdings
10.2023 - Current
Room Attendant
Fairlawns Boutique Hotel and Spa
04.2015 - 12.2022
'O' Level
Lubuze High School
Housekeeping Course
Ace of Maids Training Solutions
Similar Profiles
Tyne Bainbridge-ArrowTyne Bainbridge-Arrow
Bookseller at Estoril BooksBookseller at Estoril Books
Seugnet ZithaSeugnet Zitha
Agricultural Economist at Servicios Empresaviales Holdings (SE Holdings)Agricultural Economist at Servicios Empresaviales Holdings (SE Holdings)
Lin Yanping (Libby)Lin Yanping (Libby)
Assistant Manager (finance) at Roxy-Pacific Holdings Pte Ltd (formerly known as Roxy-Pacific Holdings Limited)Assistant Manager (finance) at Roxy-Pacific Holdings Pte Ltd (formerly known as Roxy-Pacific Holdings Limited)