Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
NKOSINOMUSA MASUKU

NKOSINOMUSA MASUKU

Johannesburg

Summary

Dedicated and meticulous, with a proven track record at Fairlawns Boutique Hotel and Spa, I excel in deep cleaning and maintaining high standards of hygiene, ensuring a 30% improvement in guest satisfaction. Skilled in both chemical safety and inventory management, my expertise enhances workplace efficiency and health.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Office Cleaner

Estoril Holdings
10.2023 - Current
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Emptied trashcans and transported waste to collection areas.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
  • Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
  • Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Room Attendant

Fairlawns Boutique Hotel and Spa
04.2015 - 12.2022
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Replenished guest room water glasses, toiletries, and paper products.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Responded to guest requests for assistance, toiletries, and personal care items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Checked appliances in guest rooms to determine good working order.
  • Transported and stored guest luggage to provide safekeeping of personal belongings.
  • Returned emptied garbage receptacles to proper locations.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.

Education

'O' Level

Lubuze High School
Zimbabwe

Housekeeping Course

Ace of Maids Training Solutions
South Africa
2023

Skills

  • Vacuuming and dusting
  • Maintenance and repair
  • Break room replenishment
  • Commercial and residential cleaning
  • Safe cleaning with chemicals
  • Stain removal
  • Waste disposal
  • Stocking supplies
  • Furniture dusting
  • Quality assurance
  • Deep cleaning
  • Entryway maintenance

Certification

Housekeeping Certificate

Languages

English
Beginner (A1)

Timeline

Office Cleaner

Estoril Holdings
10.2023 - Current

Room Attendant

Fairlawns Boutique Hotel and Spa
04.2015 - 12.2022

'O' Level

Lubuze High School

Housekeeping Course

Ace of Maids Training Solutions

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NKOSINOMUSA MASUKU