Nkosilathi Ncube
Grand Falls-Windsor
Summary
Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.
Overview
18
18
years of professional experience
Work History
Housekeeper
Central Health Grandfalls Windsor
01.2025 - Current
- Maintain cleanliness and sanitation standards in patient rooms, common areas, and facilities.
- Manage inventory of cleaning supplies, ensuring availability and proper storage.
- Streamline cleaning processes to enhance efficiency across daily operations.
- Disinfect and mop bathrooms to keep facilities sanitary and clean.
- Use chemicals by following safety protocols and procedures.
- Hand-dust and wipe down office furniture, and window sills to keep areas clean and comfortable.
- Dispose of trash and recyclables each day to avoid waste buildup.
- Remove bed sheets and towels from rooms when patient is discharged clean and remake bed.
- Also work in hospital food preparation areas.
Shift Manager
McDonald's Canada
09.2023 - 12.2025
- Supervised daily operations to ensure compliance with quality and safety standards.
- Trained and mentored team members to enhance service efficiency and productivity.
- Implemented process improvements that streamlined workflow and reduced wait times.
- Managed inventory levels, ensuring optimal stock availability during peak hours.
Shift Manager
McDonalds Cape Town
09.2012 - 08.2023
- Managing inventory for all shifts and ordering supplies.
- Outlining shift duties and creating signage to keep employees informed of procedure.
- Maintaining total restaurant cleanliness for every shift and ensure following shift would have a clean facility for transition.
- Training new employees on proper food handling and safety procedures.
- Reinforcing employee accomplishment and make employee of the month recommendation to management.
Bank Teller
CABS Bank Bulawayo
12.2007 - 11.2008
- Opening new accounts and replacement of lost transaction cards.
- Cash and cheque withdrawals.
- Interacting with customers both face to face and through the phone attending to customer enquiries and queries.
Education
Shift Management Excellence Diploma -
McDonalds Training Centre
07.2017
High School Diploma -
Luveve High School
Bulawayo11-2004
Skills
- Multitasking
- Good people skills
- Customer service-focused
- Waste disposal
- Complex Problem-solving
- Housekeeping
Languages
English — Highly proficient in speaking and writing
Full Professional
Timeline
Housekeeper
Central Health Grandfalls Windsor
01.2025 - Current
Shift Manager
McDonald's Canada
09.2023 - 12.2025
Shift Manager
McDonalds Cape Town
09.2012 - 08.2023
Bank Teller
CABS Bank Bulawayo
12.2007 - 11.2008
Shift Management Excellence Diploma -
McDonalds Training Centre
High School Diploma -
Luveve High School