Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nicolette Szighardtová

Nicolette Szighardtová

Oene,GE

Summary

Adaptable, efficient and confident in making critical decisions if needed. 5 Years of experience as a restaurant supervisor in fine dining and one year experience working on cruise ships. Tremendous amount of patience, either with customer complaints, kids or training staff.

Overview

6
6
years of professional experience
1
1
Certification
4
4
Languages

Work History

Senior Waitress

Restaurant Charlie
03.2024 - Current
  • Training, monitoring and supervising staff
  • Performed as manager in managers absence
  • Managing complaints with calm, clear communication and problem-solving
  • Completing shift beginning and end procedures, including cash counting

Server

Disney Cruise Line
02.2023 - 11.2023
  • Rotating serving in three 450-seat restaurants
  • Working with crew with over 50 different nationalities
  • Take orders, servers food and beverages to guests
  • Attending training programs and meetings
  • Cleaning and sanitizing of work station and its equipment according
    to cruise company's standards legal rules

Restaurant Supervisor

The Tannin Level
02.2019 - 02.2023
  • Training, monitoring and supervising staff
  • Performed as manager in managers absence
  • Thriving in fast-paced environment with energy and enthusiasm
  • Managing bookings to optimize restaurant availability
  • Preparing dining area, laying and decorating tables and
    making sure that all flatware and glasses are clean and correctly
    positioned

Waitress

Double Tree By Hilton Harrogate Majestic Hotel & S
08.2018 - 02.2019
  • Assembling and disassembling breakfast buffets, and ensuring that
    the buffet remains well-stocked at all times
  • Arranging table settings and maintaining a tidy dining area
  • Checking on diners during their meal to ascertain their satisfaction
    levels

Education

High School Diploma -

Gymnázium Antona Bernoláka
Slovakia
04.2001 -

Skills

Outstanding customer service

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Certification

Level 5 420 hour course TEFL certificate

Timeline

Senior Waitress

Restaurant Charlie
03.2024 - Current

Server

Disney Cruise Line
02.2023 - 11.2023

Restaurant Supervisor

The Tannin Level
02.2019 - 02.2023

Waitress

Double Tree By Hilton Harrogate Majestic Hotel & S
08.2018 - 02.2019

High School Diploma -

Gymnázium Antona Bernoláka
04.2001 -

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Nicolette Szighardtová