Nick Van Erp
Amsterdam
Summary
Consultant utilizing quantitative analysis tools to investigate problems thoroughly before developing comprehensive solutions, tailored specifically to each individual business need. Excels at presenting complex information in easy-to-digest format, allowing clients to make informed decisions quickly.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Consultant
Synechron
08.2022 - Current
- Analyzed problematic areas to provide recommendations and solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
Student Consultant
Deloitte
03.2022 - 05.2022
- Organized and analyzed primary and secondary research to understand industry, market and company trends.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
Technical Support Specialist
Zivver
04.2021 - 12.2021
- Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Business Development Consultant
Delta Force
06.2019 - 03.2020
- Negotiated contracts and closed sales with new and existing clients.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed and led group training courses to align with corporate sales.
- Provided coaching and mentoring to employees.
Education
Master of Science - Marketing Management
Rotterdam School of Management, Erasmus University
Rotterdam, Netherlands07.2022
HBO Bachelor of Science - Marketing
Avans University of Applied Sciences
's-Hertogenbosch, Netherlands07.2017
Skills
- Digital Strategy
- Quantitative and Qualitative Analysis
- Market Research
- Stakeholder Management
- User Research
- Project Management
Languages
Dutch
Native language
English
Proficient
C2
Certification
- Prince 2 Agile Foundation
- Figma UI UX Design Essentials
- Algemene Opleiding Bankbedrijf
Timeline
Consultant
Synechron
08.2022 - Current
Student Consultant
Deloitte
03.2022 - 05.2022
Technical Support Specialist
Zivver
04.2021 - 12.2021
Business Development Consultant
Delta Force
06.2019 - 03.2020
Master of Science - Marketing Management
Rotterdam School of Management, Erasmus University
HBO Bachelor of Science - Marketing
Avans University of Applied Sciences
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