Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Freedom Foods Ltd
05.2021 - Current
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Collaborated with team members to develop best practices for consistent customer service delivery.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Apprenticeship And Trades Certification - Construction/Industrial Electrician
College of The North Atlantic, Burin, NL, CA
Burin, NL
06.2024
High School Diploma -
Marystown Central High School
Marystown, NL
06.2023
Skills
Product Knowledge
Store maintenance
Critical Thinking
Computer Proficiency
Reading Comprehension
Staff education and training
Wiring installation
Control systems
Efficient
Lighting Systems
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Freedom Foods Ltd
05.2021 - Current
Apprenticeship And Trades Certification - Construction/Industrial Electrician
College of The North Atlantic, Burin, NL, CA
High School Diploma -
Marystown Central High School
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