Experienced logistics and freight forwarding professional with 9+ years in international air, sea, and road transport. Skilled in air freight operations, customs clearance, documentation, and IATA regulations, with a proven ability to manage shipments efficiently and resolve issues under pressure. Holder of a Dangerous Goods (DG) shipment certificate, committed to ensuring compliance and delivering reliable service. negotiating high-value contracts, and delivering 10+ national logistics projects.
•Scaled sales team from 5 to 20 members, implementing training
programs to improve performance.
•Directed sales strategies for multimodal freight forwarding (sea, air,road, bulk).
•Negotiated contracts with global shipping partners, increasing annual
revenue by 30%.
•Led and delivered 10+ national freight forwarding projects, coordinating
large-scale operations.
•Strengthened key accounts portfolio, achieving 95% client retention
rate.
•Supervised and coached sales staff, boosting team sales performance
by 20%.
•Implemented acquisition strategies that grew new client base by 15%
YoY.
•Designed onboarding and product training for new employees in logistics services.
•Designed onboarding and product training for new employees in logistics services.
•Delivered freight forwarding solutions for clients across sea, air, and road shipments.
•Expanded client base by acquiring 5+ new key accounts.
•Gained hands-on experience in bulk shipment import/export
operations.
Air Freight Operations & Documentation (Air Waybill, Bill of Lading)
IRU Certification- International Road Transport Union