NATASHA SILVA
Summary
Results-driven Operations and Agile Project Manager with 19 years of global professional experience across the financial services and public sector. Extensive expertise in governance, policy, and operations, with a latest focus on financial benchmarks, and deep understanding of IOSCO Principles and ESG. Adept at enhancing workflows and controls to ensure adherence to regulatory standards. Demonstrated ability to collaborate effectively with cross-functional teams, including Compliance, Legal, IMPG, to identify and address operational gaps. Skilled in managing documentation related to benchmarks, index methodologies and ESG, ensuring accuracy and timeliness. Proactive and collaborative with many years’ experience managing communications and in roles that require high level of organizational skills. Master’s level educated and personal passions include social justice, the environment, and watersports.
Operations professional with focus on streamlining processes and enhancing efficiency. Known for strong team collaboration and adaptability to changing needs. Reliable and results-driven with expertise in process improvement and resource management.
Operations professional with strong background in streamlining processes and optimizing efficiency. Demonstrates robust focus on team collaboration and consistently meets organizational goals. Adaptable and reliable with skills in project management, data analysis, and problem-solving. Known for clear communication, strategic thinking, and results-driven approach.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Operations Associate, Governance
Dow Jones Indices, S&P Global
09.2021 - Current
- Working in the Index Committee Management Team requires a deep understanding of global financial market matters, index building, corporate actions, ESG reporting and benchmark regulatory affairs. Performing governance tasks such as but not limited to; attending Index Committees controlling topics, ensuring compliance of agenda items and documentation, record keeping control according to external regulators and audit, votes, guiding stakeholders on policy and best practices. Producing various continuous reports to support Governance. Producing and delivering training materials on our systems and practices. Responsible for index project lifecycle in Jira. Leading action tracking. Driving operational improvement, by creating and implementing systems and automating workflows. Interpreting and updating policy. Supporting our methodologies maintenance and review processes. Liaising with stock exchange members for Index Committees' responsibilites.
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Improved operational efficiency by implementing new processes and streamlining existing workflows.
- Collaborated with cross-functional teams to achieve project goals and meet deadlines.
- Facilitated employee training programs to boost team competence and performance.
- Achieved significant improvements in process compliance by revising and implementing new operational guidelines.
- Leveraged technology to automate routine tasks, freeing up team members to focus on more strategic initiatives.
- Coordinated with cross-functional teams to ensure seamless execution of operational plans, enhancing overall project outcomes.
- Streamlined communication channels within organization, enhancing information flow and decision-making processes.
- Trained and supervised employees on office policies and procedures.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Proofread and edited documents for accuracy and grammar.
- Managed compliance efforts, reporting and audits.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Prepared records and data for regular audits.
- Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Improved communication channels between departments by establishing regular meetings and reporting structures related to compliance matters.
- Enhanced overall business operations by continuously improving policies, procedures, and controls related to compliance requirements.
- Developed comprehensive training programs for employees, fostering a culture of compliance throughout the organization.
- Developed policies and procedures to manage compliance risks, safeguarding organizational reputation.
- Maintained effective working relationships with regulatory authorities, suppliers and customers.
Interim Consultant
OCTAGON PROFESSIONALS for ESA
03.2021 - 09.2021
- Leading projects in operational implementation. Completed, Employee Engagement Program and Data Collaboration Program.
Administrator - Industrial Policy & Adjudication Committee Unit
ESA- European Space Agency
09.2018 - 03.2021
- Essentially Project Manager and Secretariat for the 2 largest European Union Level Policy and Procurement decision making governmental bodies (100+pax) with Industry, EU Delegations and Directorates of ESA. Responsible for managing teams to look after all logistical needs for the Committees, Work Groups, Offsites, Briefings and activities of the Unit. Relationship management, using diplomacy, influencing and conflict solving skills to achieve consensus with delegates and stakeholders to approve and review the Space projects presented to us. Compliance Management for the proposals according to the Agency’s and EU policy and regulatory requirements. Prepare the agenda, draft, format and publish official documentation and extensive internal/external high level communications at EU/Member State level. Monitoring, proof reading, formatting, advising and implementing the quality of documents according to the Agency’s procurement and policies requirements, with a view to improvement. Manage data management systems and CMS (Intranet super user). Follow up the actions from the Committees, status of directorate programme activities, actions for implementation, publication, deadlines for submission and records. Manage beginning to end project planning of Committees for unit, progress reports, briefing, debriefing of relevant parties. Maintain and approve member state/ internal accesses in SharePoint, Intranet and other internal software’s and maintain data Guide and monitor the compliance on the circulation and preparation of restricted information. Working with the Agency’s main stakeholders and directorates to ensure a timely schedule of departmental activities. Working in collaboration with other Boards/Committees to keep standards, implementation of policies, improvement in processes.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Coordinated logistics for annual corporate events, ensuring seamless execution and high attendee satisfaction.
Project Coordinator
Booking.com
07.2018 - 09.2018
- Establishing the EURO2020 UEFA Partnership. Project contract management.
Operations Manager
Research Centre for CubeSatellites & UAVs, Space Physics
03.2015 - 03.2018
- Lead the establishment, management, and governance of the Research Centre. Oversees operational budgets, reporting to management groups, external funding bodies, and sit on governance committees. Maintain operational plans to guide the organisation and utilisation of the workforce and operational resources for the centre. Assist partners, researchers, students, NDAs, ethics approvals, data room and lab accesses. Oversee project organization, project governance and reporting to ensure progress is monitored, risks mitigated and analyzing reporting data to infer decisions based on the data. Ensure compliance with relevant legislative and regulatory controls, and a safe working environment. Assist with audit requests. Sit on the Joint Research Alliances Steering Committee, Research Committee, and Management Committee for Space Physics Research Centre. Manage the Faculty’s internal grant Schemes and the Intranet. Data extractions, reporting in academic research systems e.g., ARC Success rate table, HERDC Pubs trends. Identify best team practices activities such as become subject matter expert for Freadoom software, Policy review, Procurement regulations, CMS intranet, Initiate and participate in Community of Practice. General support of all operational aspects, including strategic partnerships, translational research (translating academic research into industry opportunities), funding and delivery of programmes to meet the objectives in alignment with vision. Provide assistance to the Associate Dean Research in implementing and monitoring the business plan and government requirements. Project management of grants and assist with compliance, admin, and submission timeline of the same.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Implemented sustainability initiatives, reducing environmental impact.
Research Administration Officer
Research Support Office, Engineering & IT
03.2015 - 03.2018
- Lead the establishment, management, and governance of the Research Centre. Oversees operational budgets, reporting to management groups, external funding bodies, and sit on governance committees. Maintain operational plans to guide the organisation and utilisation of the workforce and operational resources for the centre. Assist partners, researchers, students, NDAs, ethics approvals, data room and lab accesses. Oversee project organization, project governance and reporting to ensure progress is monitored, risks mitigated and analyzing reporting data to infer decisions based on the data. Ensure compliance with relevant legislative and regulatory controls, and a safe working environment. Assist with audit requests. Sit on the Joint Research Alliances Steering Committee, Research Committee, and Management Committee for Space Physics Research Centre. Manage the Faculty’s internal grant Schemes and the Intranet. Data extractions, reporting in academic research systems e.g., ARC Success rate table, HERDC Pubs trends. Identify best team practices activities such as become subject matter expert for Freadoom software, Policy review, Procurement regulations, CMS intranet, Initiate and participate in Community of Practice. General support of all operational aspects, including strategic partnerships, translational research (translating academic research into industry opportunities), funding and delivery of programmes to meet the objectives in alignment with vision. Provide assistance to the Associate Dean Research in implementing and monitoring the business plan and government requirements. Project management of grants and assist with compliance, admin, and submission timeline of the same.
Executive Administrative Assistant
ANZ Bank
01.2011 - 01.2015
- Core Responsibilities: Banking Support: Assist with data analysis, financial research, producing PPT presentations and spreadsheets. Business & Project Support: Distribution lists, Create and manage SharePoint, Intranet content, systems access permissions, approvals, research, reporting, technology acquisition, property maintenance, projects and logistical executions. Coordinated migration to new systems and divisional relocations. Manage subscriptions, accesses, tracking users, liaising with counterparts, and management reporting. Policy Advisory: Advisor for policy and procedures, creating workflows, guidelines and documenting policy. Financial Support/Control: Coordinating large audit request. Process Expenses and Invoices. Manage reports, control outstanding payments, ensure accurate records of open and closed mandated deals. HR & Compliance: Leading support Staff. Assist with recruitment and training of staff. Maintain staff records (holidays, absences, training), databases and filing system. Track of HR compliance on training. Coordinate submission and docs for PMRs, on-boarding and terminations, advice on policies, managing PeopleSoft/WorkDay requests and employee issues. OH&S requirements and compliance on the same. Event Management: Extensive local/global event coordination, meetings, luncheons, conferences, committees, VIP, security, and all necessary logistics and materials. Document producing and controlling: Produce, proofread, format, coordinate retention control, storage, security and bids. Travel: Global travel arrangements, process visas, preparation and hosting of structured presentations, producing comprehensive itineraries. Relationship Management: Build and keep solid and collaborative relationships with stakeholders. Executive Assistance: Focus point for all levels of staff and externals in order to keep the company’s activities running smoothly and effectively. Executive Diary Management, forward time planning, email management. CEO Board Level. Board support, minute taking, action tracking, producing/arranging documentation Large Teams Support: Diary management, meetings, correspondence, telephone liaison, producing expense reports.
Executive Administrative Assistant
Royal Bank of Scotland
01.2010 - 01.2011
- Core Responsibilities: Banking Support: Assist with data analysis, financial research, producing PPT presentations and spreadsheets. Business & Project Support: Distribution lists, Create and manage SharePoint, Intranet content, systems access permissions, approvals, research, reporting, technology acquisition, property maintenance, projects and logistical executions. Coordinated migration to new systems and divisional relocations. Manage subscriptions, accesses, tracking users, liaising with counterparts, and management reporting. Policy Advisory: Advisor for policy and procedures, creating workflows, guidelines and documenting policy. Financial Support/Control: Coordinating large audit request. Process Expenses and Invoices. Manage reports, control outstanding payments, ensure accurate records of open and closed mandated deals. HR & Compliance: Leading support Staff. Assist with recruitment and training of staff. Maintain staff records (holidays, absences, training), databases and filing system. Track of HR compliance on training. Coordinate submission and docs for PMRs, on-boarding and terminations, advice on policies, managing PeopleSoft/WorkDay requests and employee issues. OH&S requirements and compliance on the same. Event Management: Extensive local/global event coordination, meetings, luncheons, conferences, committees, VIP, security, and all necessary logistics and materials. Document producing and controlling: Produce, proofread, format, coordinate retention control, storage, security and bids. Travel: Global travel arrangements, process visas, preparation and hosting of structured presentations, producing comprehensive itineraries. Relationship Management: Build and keep solid and collaborative relationships with stakeholders. Executive Assistance: Focus point for all levels of staff and externals in order to keep the company’s activities running smoothly and effectively. Executive Diary Management, forward time planning, email management. CEO Board Level. Board support, minute taking, action tracking, producing/arranging documentation Large Teams Support: Diary management, meetings, correspondence, telephone liaison, producing expense reports.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Scheduled appointments and handled calenders for senior leadership.
- Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Enhanced communication between departments through proactive coordination of meetings and events.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
- Implemented updated policies and practices for organization and monitored effect.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
- Coordinated staff training programs, improving overall efficiency within the company through skill development.
- Increased productivity with the implementation of digital tools for document management and collaboration.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Took notes and dictation at meetings.
- Wrote reports, executive summaries and newsletters.
Executive Assistant
Westpac Bank
03.2010 - 05.2010
- Core Responsibilities: Banking Support: Assist with data analysis, financial research, producing PPT presentations and spreadsheets. Business & Project Support: Distribution lists, Create and manage SharePoint, Intranet content, systems access permissions, approvals, research, reporting, technology acquisition, property maintenance, projects and logistical executions. Coordinated migration to new systems and divisional relocations. Manage subscriptions, accesses, tracking users, liaising with counterparts, and management reporting. Policy Advisory: Advisor for policy and procedures, creating workflows, guidelines and documenting policy. Financial Support/Control: Coordinating large audit request. Process Expenses and Invoices. Manage reports, control outstanding payments, ensure accurate records of open and closed mandated deals. HR & Compliance: Leading support Staff. Assist with recruitment and training of staff. Maintain staff records (holidays, absences, training), databases and filing system. Track of HR compliance on training. Coordinate submission and docs for PMRs, on-boarding and terminations, advice on policies, managing PeopleSoft/WorkDay requests and employee issues. OH&S requirements and compliance on the same. Event Management: Extensive local/global event coordination, meetings, luncheons, conferences, committees, VIP, security, and all necessary logistics and materials. Document producing and controlling: Produce, proofread, format, coordinate retention control, storage, security and bids. Travel: Global travel arrangements, process visas, preparation and hosting of structured presentations, producing comprehensive itineraries. Relationship Management: Build and keep solid and collaborative relationships with stakeholders. Executive Assistance: Focus point for all levels of staff and externals in order to keep the company’s activities running smoothly and effectively. Executive Diary Management, forward time planning, email management. CEO Board Level. Board support, minute taking, action tracking, producing/arranging documentation Large Teams Support: Diary management, meetings, correspondence, telephone liaison, producing expense reports.
Executive Administrative Assistant
BP Group Finance
01.2008 - 01.2010
- Core Responsibilities: Banking Support: Assist with data analysis, financial research, producing PPT presentations and spreadsheets. Business & Project Support: Distribution lists, Create and manage SharePoint, Intranet content, systems access permissions, approvals, research, reporting, technology acquisition, property maintenance, projects and logistical executions. Coordinated migration to new systems and divisional relocations. Manage subscriptions, accesses, tracking users, liaising with counterparts, and management reporting. Policy Advisory: Advisor for policy and procedures, creating workflows, guidelines and documenting policy. Financial Support/Control: Coordinating large audit request. Process Expenses and Invoices. Manage reports, control outstanding payments, ensure accurate records of open and closed mandated deals. HR & Compliance: Leading support Staff. Assist with recruitment and training of staff. Maintain staff records (holidays, absences, training), databases and filing system. Track of HR compliance on training. Coordinate submission and docs for PMRs, on-boarding and terminations, advice on policies, managing PeopleSoft/WorkDay requests and employee issues. OH&S requirements and compliance on the same. Event Management: Extensive local/global event coordination, meetings, luncheons, conferences, committees, VIP, security, and all necessary logistics and materials. Document producing and controlling: Produce, proofread, format, coordinate retention control, storage, security and bids. Travel: Global travel arrangements, process visas, preparation and hosting of structured presentations, producing comprehensive itineraries. Relationship Management: Build and keep solid and collaborative relationships with stakeholders. Executive Assistance: Focus point for all levels of staff and externals in order to keep the company’s activities running smoothly and effectively. Executive Diary Management, forward time planning, email management. CEO Board Level. Board support, minute taking, action tracking, producing/arranging documentation Large Teams Support: Diary management, meetings, correspondence, telephone liaison, producing expense reports.
Executive Administrative Assistant
JPMorgan Chase Bank
01.2007 - 01.2008
- Core Responsibilities: Banking Support: Assist with data analysis, financial research, producing PPT presentations and spreadsheets. Business & Project Support: Distribution lists, Create and manage SharePoint, Intranet content, systems access permissions, approvals, research, reporting, technology acquisition, property maintenance, projects and logistical executions. Coordinated migration to new systems and divisional relocations. Manage subscriptions, accesses, tracking users, liaising with counterparts, and management reporting. Policy Advisory: Advisor for policy and procedures, creating workflows, guidelines and documenting policy. Financial Support/Control: Coordinating large audit request. Process Expenses and Invoices. Manage reports, control outstanding payments, ensure accurate records of open and closed mandated deals. HR & Compliance: Leading support Staff. Assist with recruitment and training of staff. Maintain staff records (holidays, absences, training), databases and filing system. Track of HR compliance on training. Coordinate submission and docs for PMRs, on-boarding and terminations, advice on policies, managing PeopleSoft/WorkDay requests and employee issues. OH&S requirements and compliance on the same. Event Management: Extensive local/global event coordination, meetings, luncheons, conferences, committees, VIP, security, and all necessary logistics and materials. Document producing and controlling: Produce, proofread, format, coordinate retention control, storage, security and bids. Travel: Global travel arrangements, process visas, preparation and hosting of structured presentations, producing comprehensive itineraries. Relationship Management: Build and keep solid and collaborative relationships with stakeholders. Executive Assistance: Focus point for all levels of staff and externals in order to keep the company’s activities running smoothly and effectively. Executive Diary Management, forward time planning, email management. CEO Board Level. Board support, minute taking, action tracking, producing/arranging documentation Large Teams Support: Diary management, meetings, correspondence, telephone liaison, producing expense reports.
Administrative Assistant
Perenco Oil & Gas
01.2005 - 01.2007
- Core Responsibilities: Banking Support: Assist with data analysis, financial research, producing PPT presentations and spreadsheets. Business & Project Support: Distribution lists, Create and manage SharePoint, Intranet content, systems access permissions, approvals, research, reporting, technology acquisition, property maintenance, projects and logistical executions. Coordinated migration to new systems and divisional relocations. Manage subscriptions, accesses, tracking users, liaising with counterparts, and management reporting. Policy Advisory: Advisor for policy and procedures, creating workflows, guidelines and documenting policy. Financial Support/Control: Coordinating large audit request. Process Expenses and Invoices. Manage reports, control outstanding payments, ensure accurate records of open and closed mandated deals. HR & Compliance: Leading support Staff. Assist with recruitment and training of staff. Maintain staff records (holidays, absences, training), databases and filing system. Track of HR compliance on training. Coordinate submission and docs for PMRs, on-boarding and terminations, advice on policies, managing PeopleSoft/WorkDay requests and employee issues. OH&S requirements and compliance on the same. Event Management: Extensive local/global event coordination, meetings, luncheons, conferences, committees, VIP, security, and all necessary logistics and materials. Document producing and controlling: Produce, proofread, format, coordinate retention control, storage, security and bids. Travel: Global travel arrangements, process visas, preparation and hosting of structured presentations, producing comprehensive itineraries. Relationship Management: Build and keep solid and collaborative relationships with stakeholders. Executive Assistance: Focus point for all levels of staff and externals in order to keep the company’s activities running smoothly and effectively. Executive Diary Management, forward time planning, email management. CEO Board Level. Board support, minute taking, action tracking, producing/arranging documentation Large Teams Support: Diary management, meetings, correspondence, telephone liaison, producing expense reports.
Education
Bachelor of BUSINESS ADMINISTRATION - Management and Commerce
The University of Technology Sydney
Diploma in BUSINESS MANAGEMENT - Management and Commerce
TAFE College NSW
Skills
- Compliance monitoring
- Data privacy
- Documentation management
- Environmental compliance
- Ethics management
- Contract review
- Corporate governance
- Sanctions compliance
- Regulatory analysis
- Document control program
- Training and education
- Information gathering
- Compliance documentation
- Project management
- Audit support
- Process management
- Process development
- Regulatory standards
- Policy revision
- Regulatory compliance oversight
- Time management
- Reliability
- Team collaboration
- Documentation skills
Accomplishments
- Created strong processes, documented workflows, and best practices for the new IC Management team EMEA for S&P Global Dow Jones Indices
- 3rd year running Board Member for WINS (Women’s Initiative for Network and Success), S&P Global Northern EMEA
- Project Management for the European Space Agency’s EU level policy making Committees applying COVID-19 Measures
- Grant coordination and Operations roll-out for the Australian Research Council Centre for CubeSatellites and UAVs
- Coordinator for tower relocation and system migrations for ANZ Bank, Australia
Certification
- Certificate in PMP/CAPM Course, The University of Sydney
- Certificate in Analyze and Present Research Data Information, Australian Institute of Management
LANGUAGES
ENGLISH (Native Bi-lingual) / PORTUGUESE (Native Bi-lingual) / DUTCH (B1)/ SPANISH (Advanced)
RELEVANT EDUCATION & EXTRA CURRICULAR
- Undertaking Project Management Professional (PMP) Certification, PMI (Project Management Institute)
- Member, Project Management Institute NL & completed PMI 2021 Mentorship Program
- Certificate PMP/CAPM Course + Certificate Project Management Course: Essentials / The University of Sydney
- Certificate Analyse and Present Research Data Information / Australian Institute of Management
Personal Interests
Passionate about social justice and environmental sustainability. Foster carer and animal rescuer, water-sports avid and Board Member for S&P Global WINS (Women’s Initiative for Network and Success) for 3 years running.
Timeline
Operations Associate, Governance
Dow Jones Indices, S&P Global
09.2021 - Current
Interim Consultant
OCTAGON PROFESSIONALS for ESA
03.2021 - 09.2021
Administrator - Industrial Policy & Adjudication Committee Unit
ESA- European Space Agency
09.2018 - 03.2021
Project Coordinator
Booking.com
07.2018 - 09.2018
Operations Manager
Research Centre for CubeSatellites & UAVs, Space Physics
03.2015 - 03.2018
Research Administration Officer
Research Support Office, Engineering & IT
03.2015 - 03.2018
Executive Administrative Assistant
ANZ Bank
01.2011 - 01.2015
Executive Assistant
Westpac Bank
03.2010 - 05.2010
Executive Administrative Assistant
Royal Bank of Scotland
01.2010 - 01.2011
Executive Administrative Assistant
BP Group Finance
01.2008 - 01.2010
Executive Administrative Assistant
JPMorgan Chase Bank
01.2007 - 01.2008
Administrative Assistant
Perenco Oil & Gas
01.2005 - 01.2007
Diploma in BUSINESS MANAGEMENT - Management and Commerce
TAFE College NSW
Bachelor of BUSINESS ADMINISTRATION - Management and Commerce
The University of Technology Sydney
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