Commercially driven IT service advisor and leader, comfortable building relationships at all levels within international firms.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Savvy interim IT service leader, committed to helping companies comply with software and hardware licensing requirements, negotiating contracts that optimise costs and services as well as building dependable IT supplier networks.
Overview
30
30
years of professional experience
Work History
CXO Portals
09.2023 - Current
Member of the Advisory Board supporting the growth and development of CXO Portals
Collaborating with strategic and critical thinking Senior IT Leaders and helping drive the agenda and themes.
Interim IT Director
Schillings
12.2020 - 07.2023
As the Interim IT Director, my main priorities were a)assessing, and defining the technology strategy for the firm which led to an ambitious 18-month programme to deliver a cloud modernisation and transformation programme (Microsoft 365/Azure), and b) ensuring day to day IT operations were delivered to a high standard, cyber security and SRA regulations regarding data governance were met and contracts and license agreements were regularly reviewed/re-negotiated to reduce operating costs
Overhauled the IT service delivery function, reviewing supplier contracts, renegotiating these contracts where relevant and improved day to day service delivery by aligning service with business need.
Successful delivery of above priorities enabled the firm to increase billable hours by 5% and reinvest savings from the IT operating budget into a new service line, (30%).
Interim Programme Director
Orbbis
01.2020 - 12.2020
Lead partner on an initiative to transform the development, engineering, and data analytics function for a large scale global financial data provider in preparation for a sale
My specific remit was to review the sourcing strategy and identify appropriate vendors and obtain buy in from key senior stakeholders for the relevant changes identified.
Advisor
Vigil8
01.2020 - 12.2020
Brought in by the founders, with a remit of reviewing the strategy of the company to identify changes required to achieve revenue growth
Increased revenue by 25% through increased partnerships and establishing referral networks.
CIO
Control Risks Limited
06.2017 - 01.2020
Developed and led the digital product strategy & portfolio working with key business partners to drive innovation within the product development strategy
Led the transformation of business systems internally, with a focus on providing faster access to real-time customer and financial data within the firm.
Assessed business requirements to forecast annual budgetary operational costs.
Led agile teams to deliver products quickly and to respond to user requirements.
Determined best methods for IT to support key business objectives.
Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
Tracked departmental expenditures, project schedules and team performance and progress.
Evaluated IT capital budget to measure and monitor fixed asset proposals.
Interim CIO
Control Risks Limited
06.2015 - 05.2017
Changed the IT department from a ‘slow to deliver’ team to a high performing, diverse, trusted partner to the business
Successfully developed and led a cost optimisation project, resulting in the move of offshore development to Panama, reducing our annual development costs from £1.8m per annum to £750k per annum
Led the strategic review of Control Risks technology for their internal operations and delivered the ‘Cloud First’ and ‘Modernization’ program within the company using a combination of Microsoft Azure and 365 technologies.
Director, IT Services
Control Risks Limited
08.2011 - 06.2015
Member of Control Risks business leader group, responsible for all IT operations across the business
Budget of approximately £5m
Developed relationships across the business to ensure requirements were accurately captured and championed within the technology function.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Monitored expenditures to mitigate risk of overages.
Managed life cycle replacement of hardware and software.
Implemented and maintained technology and software budget.
Head of IS Operations & Service Management
Lloyd’s Register
06.2006 - 07.2011
Reporting to the Group CIO, responsible for managing all aspects of IS Operations within the Lloyd Register (LR) Group worldwide
Directed a team of seventy staff with an overall operating budget of £21m per annum
Led the introduction of primary IT supplier to the LR Group as a strategic partner; fostered an excellent working relationship
Contract re-negotiation led to direct savings of £3.2m.
IT Transformation program manager
Lloyd’s Register
05.2005 - 05.2006
Successfully delivered the transformation program within the Information Technology department, primarily focusing on updating legacy systems and processes for the Maritime division, saving the company £5.2M per annum.
Global IT Support Program Manager
Lloyd’s Register
11.2004 - 05.2005
Led the program to transform the global IT service support organization and deliver a 24 x 7 service desk in Krakow, Poland
Successfully transformed the global support organization which resulted in an improved and consistent level of service and industry recognition; using ITIL, aligned processes throughout the organisation.
Regional Business Partner/IT Manager
Lloyd’s Register
06.2000 - 10.2004
Functioned as the trusted advisor to the business to ensure the region achieved their objectives through the effective use of existing and modern technology
Managed the IT team in Asia to deliver the effective provision of technology support for over 1500 internal customers throughout Asia.
Lloyd’s Register
04.1999 - 06.2000
Reported to the Director of Business Change Management, with a specific assignment of facilitating operational process change throughout the organization.
Various Roles
Lloyd’s Register
01.1994 - 04.1999
Variety of IT and Business roles; developed core knowledge and experience.