Natalie Johansson

• Developed strong working relationships with staff, fostering a positive work environment.
• Increased sales through effective merchandising strategies and targeted promotions.

• Handled customer relations issues, enabling quick resolution and client satisfaction.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.

• Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
• Coordinated with waitstaff to regularly clean buffet areas and refill hot and cold items quickly.
• Provided exceptional service and assistance to guests upon check-in.
• Increased customer service ratings through personable service.
• Greeted and assisted guests by gathering information pertaining to reservations or requests.
• Serviced guests with food and beverage requirements.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Used cash registers and credit card machines to cash out customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted new customers, discussed specials and took drink orders.

My manager Amanz Hassan +35840 3556905

• Upheld high standards of customer service by promoting and upselling new products and services.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Drove team revenue totals by bringing in top sales numbers.
• Exceeded quarterly sales goals by 100%.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Used cash registers and credit card machines to cash out customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted new customers, discussed specials and took drink orders.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Responded to telephone and in-person requests for information.
• Followed up with existing customers to provide additional support and address concerns.
• Provided sales and customer service assistance to walk-in traffic

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.

• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Handled customer relations issues, enabling quick resolution and client satisfaction.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

Full recommendation from my boss Sami Hedberg

• Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
• Constructed new payment systems for online orders to optimize website shopping and boost sales.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Built relationships with customers and community to establish long-term business growth.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.

• Assisted customers by finding items quickly to boost store satisfaction rates.
• Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
• Inspected floor displays, noted missing items and immediately replenished merchandise.
• Kept front check out area clean and organized for efficient service.

• Greeted customers, helped locate merchandise and suggested suitable options.
• Answered customer questions about products and services, helped locate merchandise and promoted key items.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.