Summary
Overview
Work History
Education
Skills
Accomplishments
Coursework
Timeline
Generic
Natalia Ripoli

Natalia Ripoli

Senior Customer Marketing Manager
The Hague,The Hague

Summary

Brazilian with EU/right to live and work. Strategic commercial and innovation leader with 12+ years at Unilever, combining deep experience in product launches, route-to-market, and digital sales. Proven track record in leading high-impact GTM transitions and building new commercial models in Brazil and the Americas. Led acquisition and performance strategies for digital B2C channels and developed affiliate-style ecosystems with partners, reaching national scale. Comfortable leading cross-functional teams and translating consumer insight into commercially sound action.

Overview

14
14
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Americas GTM Establishment Lead – M&A Transition

Unilever
Amsterdam, North Holland
11.2024 - Current
  • Led the go-to-market and commercial model design for the Americas region during the spin-off of Unilever Ice Cream into Magnum Company.
  • Delivered full GTM readiness across US, Canada, Mexico, Brazil, and Ecuador, working cross-functionally with Marketing, Sales, Finance, IT, and Legal worstreams.
  • Supported partner integration and tech transition strategies while maintaining business continuity.

Head of Digital Sales – B2B & B2C (Ice Cream)

Unilever
Sao Paulo
01.2021 - 11.2024
  • Led digital sales strategy managing a team of 1 junior manager and 8 coordinators.
  • Built affiliate-style B2C model partnering with 300+ ice cream shops via food delivery platforms; channel reached 8% of total sales.
  • Created a B2B acquisition strategy for Ice cream shops using LinkedIn and CRM, growing from 0 to 300 active partners at competitive CAC.
  • Launched the UL IC cream B2B app for the long tale customers, reaching +10K downloads and migrating 50% of national order volume to digital.
  • Brazil became the #1 most searched ice cream brand in the country’s largest food delivery app – Ifood.

Manager – Home & Hygiene Trade Marketing

Unilever
Sao Paulo, SP
01.2017 - 01.2019
  • Launched the dishwash category with a tier-2 brand and third-party production; reached 5% market share in year one.
  • Led CIF’s trade strategy, aligning pricing, innovation, retail execution, and digital channels.
  • Presented strategic plans to over 1,000 people at national sales convention.
  • Led JBPs with global customers, defining investment plans and customer-specific activations.

Trainee – Trade Marketing & Sales | Home Care

Unilever
Sao Paulo, SP
01.2014 - 01.2017
  • Co-led the launch of OMO Stain Removal with a 360 campaign and portfolio planning.
  • Managed Cash & Carry key account, increasing sales by 50% YoY.
  • Executed regional plans, driving pricing, visibility, and sell-out.

Intern – Supply Chain

Unilever
Sao Paulo, SP
01.2013 - 01.2014
  • Developed waste analysis tools and supported KPI tracking to bring visibility to planning community.

Intern – Manufacturing Innovation

Tereos
Nantes, Groningen
01.2011 - 12.2011
  • Applied 5S methodology and participated in production improvement in a multicultural environment.

Education

Production Engineering -

Federal University of São Carlos
01.2008 - 01.2012

Exchange Program - undefined

ENITIAA
01.2011 - 01.2012

Skills

Affiliate & Partner Marketing

Digital Acquisition

P&L Management

CRM

Consumer Insights

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Accomplishments

  • Built Unilever Ice Cream’s entire B2C business model from scratch, scaling to 8% of total sales via virtual stores and food delivery partners.
  • Led the Americas GTM strategy during the M&A transition to form Magnum Company, ensuring commercial readiness in 5 countries.
  • Spearheaded Unilever’s B2B digital transformation, reaching 80% digital order penetration and +10K downloads of the Kibon app.
  • Launched a new dishwash category in Brazil, achieving 5% market share in the first year.
  • Presented Unilever’s national strategy to over 1,000 people at the sales convention and led JBPs with global accounts.

Coursework

  • Digital Marketing (Insper)
  • E-commerce (ComSchool)
  • SEO (Goobec)

Timeline

Americas GTM Establishment Lead – M&A Transition

Unilever
11.2024 - Current

Head of Digital Sales – B2B & B2C (Ice Cream)

Unilever
01.2021 - 11.2024

Manager – Home & Hygiene Trade Marketing

Unilever
01.2017 - 01.2019

Trainee – Trade Marketing & Sales | Home Care

Unilever
01.2014 - 01.2017

Intern – Supply Chain

Unilever
01.2013 - 01.2014

Intern – Manufacturing Innovation

Tereos
01.2011 - 12.2011

Exchange Program - undefined

ENITIAA
01.2011 - 01.2012

Production Engineering -

Federal University of São Carlos
01.2008 - 01.2012
Natalia RipoliSenior Customer Marketing Manager