Summary
Overview
Work History
Education
Skills
Interests
Certification
Strengths
Timeline
Generic
NAPISA NAKVIROJ

NAPISA NAKVIROJ

Shift Manager
Amsterdam

Summary

Detail-oriented Shift Manager with a strong background in project management and urban planning. Proven ability to manage teams, coordinate projects, and consistently deliver high-quality results. Skilled in design software utilization and fostering stakeholder collaboration for operational excellence. Excited to advance professionally in a more challenging role.

Overview

9
9
years of professional experience
1
1
Certification
3
3
Languages

Work History

Shift Manager

Starbucks
05.2023 - Current
  • Lead and train a team of 8-12 employees to ensure efficient daily operations and excellent customer service.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Tracked receipts, employee hours, and inventory movements.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Architect Intern

Well-Tech Studio
06.2021 - 12.2021
  • Developed technical drawings using AutoCAD, Adobe Design, and SketchUp, enhancing visualization of design concepts.
  • Collaborated with multidisciplinary teams, streamlining communication between architects, engineers, and contractors.
  • Enhanced client satisfaction by preparing presentation materials and attending meetings to discuss progress updates.
  • Optimized internal processes by maintaining organized digital files for easy access during project reviews or revisions.
  • Assisted in site analysis and documentation, providing accurate data for design development.

Commercial Graphic Designer

Whiteline Activation Co. Ltd
06.2018 - 08.2019
  • Conceptualized creative designs for print materials, banners, and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Designed eye-catching event collateral, contributing to successful opening campaigns and increased event attendance.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.

Urban Planner

Healthy Space Forum
08.2018 - 04.2019
  • Evaluated existing zoning regulations, recommending updates to better align with current community needs and goals.
  • Developed presentations to demonstrate planning initiatives and research.
  • Created scaled models for YMID's potential benefits, presented to Thai government.
  • Managed project timelines, filing documents properly and on time.

Intern Urban Planner

Urban Design and Development Center (UDDC)
06.2016 - 08.2016
  • Assisted in the creation of zoning ordinances, ensuring compliance with local regulations and promoting smart growth initiatives.
  • Supported senior planners in reviewing development applications, ensuring alignment with community objectives and regulatory requirements.
  • Conducted various research to inform Bangkok Skywalk and other projects
  • Facilitated dialogue between stakeholders as community facilitator, for Bangkok 250 urban redevelopment
  • Developed visually engaging presentations, effectively communicating complex planning concepts to diverse audiences.
  • Conducted thorough site analyses to identify potential issues and propose viable solutions in urban development projects.

Education

Master of Science - Urban Planning and Policy Design

Politecnico Di Milano
Milan, Italy
12.2019 - 12 2022

Bachelor of Science - Architecture

Chulalongkorn University
Bangkok, Thailand
05.2012 - 6 2017

Skills

Core Skills:

Interests

Honorable Mention – Re-draw 03 Falling Water, NonArchitecture (2021) “Wright’s Space of Unity” – A conceptual reinterpretation of Fallingwater

Certification

Project Management Certificate, International Project Management Association (IPMA), 09/2021

Strengths

  • Attention to Detail, Meticulous in tasks, ensuring accuracy and precision in all project aspects.
  • Team Collaboration, Experienced in fostering positive relationships, coordinating with stakeholders, and working seamlessly in a team environment.
  • Timely Delivery, Consistently meets deadlines and delivers high-quality results within the specified timelines.
  • Organizational Skills, Excels in managing tasks efficiently, utilizing time management skills to achieve set goals.

Timeline

Shift Manager

Starbucks
05.2023 - Current

Architect Intern

Well-Tech Studio
06.2021 - 12.2021

Master of Science - Urban Planning and Policy Design

Politecnico Di Milano
12.2019 - 12 2022

Urban Planner

Healthy Space Forum
08.2018 - 04.2019

Commercial Graphic Designer

Whiteline Activation Co. Ltd
06.2018 - 08.2019

Intern Urban Planner

Urban Design and Development Center (UDDC)
06.2016 - 08.2016

Bachelor of Science - Architecture

Chulalongkorn University
05.2012 - 6 2017
NAPISA NAKVIROJShift Manager