Summary
Overview
Work History
Education
Skills
Hobbies
Additional Information
Languages
Timeline
Generic

Nakisa Hosseini

Maastricht

Summary

MBA graduate with a varied background in computer engineering, banking, equipped with an entrepreneurial mindset and in-depth knowledge of business operations and development. Visionary, results-driven, senior-level professional equipped with an MBA and years of verifiable success in the areas of business development, financial performance, strategic planning, and multi-unit operations management. Strong ability to utilize a wide range of transferable skills and knowledge to consistently exceed expectations. Dedicated to driving and improving operational excellence and successfully guide organizations including start-ups and small businesses through launch and continuous development.

Overview

11
11
years of professional experience

Work History

Founder and Direct Manager

Arfa Gostar Aflak Ertebat Farda
07.2016 - 09.2022

The company is closely affiliated with banks, specializing in the management of POS terminals and ATMs. It serves as an intermediary that facilitates interactions between banks and customers. We establish contracts with various banks for the development, maintenance, and support of their POS terminals and ATMs. Currently, the company maintains contracts with eleven different banks. -Managed all aspects of the business, from administration to project planning and marketing.


  • Established a successful business by identifying market needs and developing innovative solutions.
  • Led the strategic planning process to define business goals and ensure alignment across all departments.
  • Implemented efficient operational processes to optimize productivity and resource allocation.
  • External client Negotiation to expand the company's portfolio and expand venture.
  • Collaborated with clients to address their specific technology needs and optimize business processes.
  • Led negotiations with banks to secure partnerships and expand the company's client base.

Operations Manager

Tose Tadbir Hormoz Khalij Fars
03.2015 - 05.2016
  • Led KPI management and streamlined processes, resulting in brainstorming the base of a custom software program to optimize operations.
  • Managed cross-functional teams for successful project completion and timely delivery of products or services.
  • Conducted employee interviews, provided training, and
    improved team performance.
  • Assisted in budgeting, negotiated contracts with banks, and
    contributed to revenue growth.
  • Mitigated risks through planning and proactive identification of potential issues in operations.
  • Negotiated contracts with vendors, securing the best possible terms for the company's needs and budget constraints.
  • Evaluate financial reporting systems, accounting or collection procedures, or investment activities and make recommendations for changes to procedures, operating systems, budgets, or other financial control functions.

KPI Manager

Tose Tadbir Hormoz Khalij Fars
01.2014 - 03.2015
  • Introduced standardized processes and documentation for improved consistency and clarity across all projects.
  • Boosted team morale and productivity through effective leadership, mentoring, and recognition of individual achievements.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Defining KPI for the technical employee team and tracking them.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet.
  • Monitored industry trends to inform strategic decision-making regarding new services opportunities and challenges.

Project Manager

Tose Tadbir Hormoz Khalij Fars
09.2012 - 01.2014
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Supervise the work of office, administrative, or technical employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Review records or reports pertaining to activities such as services, payroll, or complaints to verify details, monitor work activities, or evaluate performance

Coordinator

Tose Tadbir Hormoz Khalij Fars
12.2011 - 09.2012
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
  • Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Create, maintain, and enter information into databases.

Education

MBA - Business Administration

Maastricht School of Management
Maastricht
09.2023

Bachelor of Science - Computer Engineering

Islamic Azad University
Iran
05.2011

Skills

  • Organizational Structuring
  • Strategic Planning
  • Operations Management
  • Entrepreneurial and Innovative
  • Project Management
  • Goal Setting

Hobbies

• Pottery: I feel like implementing my new world when I do pottery.

• Drawing: it helps me expand my imagination and dreams.

• Skincare: I love reading skincare articles and watching YouTube channels because I enjoy caring about myself.

• Playing Daf: (Iranian traditional instrument): I love playing Daf because its sound extremely motivates me

• Social media: I have combined my skincare enthusiasm with social media. I have an Instagram account which I

review skincare products. It brings me a chance to meet new people and make friends. TURN_TO_NEW

• Swimming: it releases my anxiety and makes me feel relaxed

• Making candles: I like making candles for my beloved ones because I can show my emotions toward them in this way.

Additional Information

2023 Kenniscentrum Empowerment KCEM, Maastricht volunteer host

2022 Actively participating in European Tech challenge and Social Development Goals(SDG) challenge. Our SDG Idea got implemented by Maastricht Gemeente.

2022-2013 Volunteer for providing school stationaries for deprived children (9 years)

2022-2016 Avaye Omid Institute (6 years)

Volunteer trainee for special needs children (autism, down syndrome, ADHD, …)

2006 PHP web design and development

Mojtame Amozeshi Metaco, Isfahan, 3 months

2006 Microsoft SQL server

Mojtame Amozeshi Metaco, Isfahan, 3 months

2004 A+ ((certification for pc compute service technicians)

Mojtame Fanni Tehran, Shiraz, 3 months

Languages

Persian
Native language
English
Upper intermediate
B2
Dutch
Beginner
A1

Timeline

Founder and Direct Manager

Arfa Gostar Aflak Ertebat Farda
07.2016 - 09.2022

Operations Manager

Tose Tadbir Hormoz Khalij Fars
03.2015 - 05.2016

KPI Manager

Tose Tadbir Hormoz Khalij Fars
01.2014 - 03.2015

Project Manager

Tose Tadbir Hormoz Khalij Fars
09.2012 - 01.2014

Coordinator

Tose Tadbir Hormoz Khalij Fars
12.2011 - 09.2012

MBA - Business Administration

Maastricht School of Management

Bachelor of Science - Computer Engineering

Islamic Azad University
Nakisa Hosseini