Nada Benkis
Halfweg
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Elderly Caregiver Volunteer
Healthcare Association
01.2017 - 09.2024
- Cultivated trusting relationships with elderly clients to support emotional and physical well-being.
- Designed engaging activities for dementia patients, promoting cognitive engagement and slowing decline.
- Provided encouragement and physical assistance to individuals with Parkinson's disease.
- Fostered positive caregiving environment, boosting happiness among elderly clients.
Travel Advisor
Concentrix
09.2023 - 08.2024
- Resolved travel problems, processed complaints and issued refunds to maintain customer satisfaction.
- Coordinated with other departments to ensure smooth end-to-end service delivery for all travel arrangements.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Collaborated with suppliers to negotiate competitive rates and exclusive deals for clients.
Hotel Front Office Receptionist
Hotel Iberostar
04.2023 - 08.2023
- Adapted to peak periods and staffing shortages by managing multiple tasks without compromising service quality.
- Resolved challenging guest situations with empathy, ensuring satisfaction while adhering to hotel guidelines.
- Coordinated group bookings for events, delivering customized customer service to fulfill unique requirements.
- Trained new team members on hotel policies, enhancing cohesion within front office operations.
- Maintained a professional atmosphere at the front desk, promptly addressing guest inquiries.
Kitchen Design Specialist
Ixina
02.2022 - 03.2023
- Ensured seamless project execution from conception to completion through collaboration with contractors and vendors.
- Negotiated favorable pricing agreements with suppliers and manufacturers to reduce material costs.
- Selected flooring, countertops, cabinets, and appliances aligned with client needs and budgets.
- Created accurate, visually appealing renderings of proposed kitchen designs using 3D modeling software.
Kitchen Design Specialist
Gf Cucine Fandary
01.2021 - 09.2021
- Created detailed kitchen layouts tailored to client specifications, budgets, and available materials.
- Prepared and presented project quotes for custom kitchen designs.
- Coordinated with contractors and vendors to enhance project execution, ensuring timely and budget-compliant completion.
Shop Manager
Boutique Klin Hotel La Mamounia
06.2019 - 01.2020
- Ensured clean, safe, and welcoming store environment by enforcing safety protocols and cleanliness standards.
- Delivered exceptional customer service by resolving inquiries and complaints promptly.
- Managed inventory control, cash handling, and store opening and closing procedures effectively.
- Reported issues to management with thorough detail for prompt resolution.
Assistant Interior Decorator
Kitea
06.2017 - 09.2017
- Developed innovative design concepts for residential and commercial projects, creating visually appealing environments.
- Maintained awareness of industry trends through regular attendance at trade shows and conferences.
- Enhanced company reputation by delivering exceptional customer service and meticulous attention to detail.
- Participated in furniture selection and documentation of specifications.
Education
Interior Designer - Interior Design
College LaSalle
Marrakech Morocco06-2019
Professional Bachelor's Degree - Economics
Faculty of Economic And Social Sciences Cadi Ayyad
Marrakech Morocco06-2016
High School Diploma -
Private Institute Al Khalil
Casablanca Morocco06-2013
Skills
- Compassionate caregiving
- Respite care
- Customer service
- Friendly and outgoing
- Attention to detail
- Active listening
- Adaptability and flexibility
- Teamwork and collaboration
- Multitasking Abilities
- Organizational skills
- Dementia care
- Fast learner
Languages
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
Timeline
Travel Advisor
Concentrix
09.2023 - 08.2024
Hotel Front Office Receptionist
Hotel Iberostar
04.2023 - 08.2023
Kitchen Design Specialist
Ixina
02.2022 - 03.2023
Kitchen Design Specialist
Gf Cucine Fandary
01.2021 - 09.2021
Shop Manager
Boutique Klin Hotel La Mamounia
06.2019 - 01.2020
Assistant Interior Decorator
Kitea
06.2017 - 09.2017
Elderly Caregiver Volunteer
Healthcare Association
01.2017 - 09.2024
Interior Designer - Interior Design
College LaSalle
Professional Bachelor's Degree - Economics
Faculty of Economic And Social Sciences Cadi Ayyad
High School Diploma -
Private Institute Al Khalil
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