Mustapha Kaddouri
Oosterhout,NB
Summary
Mustapha is a Senior Asset Management, Production, and Warehousing Consultant with over a decade of demonstrated expertise in large national and international SAP ECC & S4 Hana implementation initiatives, guiding them from the design phase through to successful Go-Lives. Highly motivated and detail-oriented, he has strong communication skills and a passion for continuous learning. Mustapha has a proven ability to work effectively in team environments, provide support to colleagues, and maintain a positive attitude. His remarkable track record includes consistently earning annual promotions, progressing from a Senior Analyst to a Manager role due to his impact on projects and clients. Mustapha is dedicated to personal and professional growth, with a focus on acquiring technical knowledge and enhancing advisory capabilities.
Overview
11
11
years of professional experience
Work History
Functional Lead & SAP Lead
Ministry of Defense
03.2024 - Current
- Company Overview: Government organization involved in defense operations
- Led the SAP S4 Hana FIORI implementation project, focusing on SAP Customer Service (CS), SAP Plant Maintenance (PM), SAP Resource Scheduling for Hana (SAP RSH), and SAP Project Systems (PS)
- Managed relationships with various divisions of the Ministry of Defense, ensuring smooth communication and project alignment
- Acted as the main point of contact for all SAP-related topics, providing guidance and strategic insights to stakeholders
- Supervised and supported the Capgemini team, providing leadership and resolving technical challenges
- Conducted comprehensive blueprint design workshops to align project objectives with SAP best practices, identifying gaps and customizing solutions as necessary
- Authored detailed blueprint and business process design documents, ensuring clear communication of technical and functional requirements
- Managed SAP S4 configuration with a focus on CS, PM, FSM, and PS, ensuring optimal integration and functionality
- Trained business key users and end users, ensuring they were well-prepared for the system transition, and provided ongoing support during System Integration Testing (SIT), User Acceptance Testing (UAT), Go-Live, and Hypercare phases
Field Service Management Architect
Van Duijnen Horeca & Koffie
11.2023 - 03.2024
- Company Overview: Heineken Partner involved in hospitality and coffee services
- Spearheaded blueprint design workshops, ensuring alignment with SAP's best practices and customizing solutions to meet specific business needs
- Served as the primary point of contact for SAP support, providing expert advice and troubleshooting assistance to business users
- Conducted extensive training sessions for business users, enhancing their understanding and usage of SAP FSM functionalities
- Led the implementation of SAP FSM Web and Mobile improvements, focusing on automation and user experience enhancements
- Managed the integration between SAP Business One (B1) and SAP FSM, ensuring seamless data flow and system interoperability
Field Service Management Architect & Domain Lead
PWN
01.2023 - 10.2023
- Directed the Asset Management domain, coordinating efforts between onshore and offshore Accenture teams to deliver high-quality outcomes
- Served as the primary liaison between business users, business owners, and product owners, facilitating clear communication and alignment
- Led the SAP S4 Hana implementation, with a focus on SAP CS, PM, FSM, and PS, ensuring that all system components worked together seamlessly
- Managed the Proaxia interface, integrating SAP S4 with SAP FSM to optimize field service operations
- Conducted detailed blueprint design workshops, aligning project deliverables with SAP's best practices and addressing any gaps with tailored solutions
- Authored comprehensive blueprint and business process design documents, translating complex technical requirements into actionable plans
- Configured SAP S4 with a focus on CS, PM, and FSM, ensuring that the system met all business and operational needs
- Provided extensive training to key users and end users, supporting them through SIT, UAT, Go-Live, and Hypercare phases to ensure a smooth transition and adoption
Field Service Management Architect & Domain Lead
SHVe
04.2020 - 01.2023
- Company Overview: Calor Gas & Primagaz involved in energy solutions
- Led the Asset Management domain, managing onshore and offshore teams to ensure project milestones were met efficiently
- Acted as the main point of contact between Global Process Owners and local Business Process Owners in the UK and France, facilitating seamless communication
- Directed the SAP S4 Hana implementation, specializing in SAP CS, PM, FSM, and PS, to optimize asset management processes
- Managed the Proaxia interface, connecting SAP S4 to SAP FSM, enhancing the overall system performance
- Guided the project through the design phase to Go-Live, ensuring all deliverables were met with high quality and precision
- Conducted blueprint design workshops to align project objectives with SAP best practices, identifying and addressing fit and gap areas
- Created detailed blueprint and business process design documents, ensuring a clear understanding of technical requirements and configurations
- Configured SAP S4 focusing on CS, PM, FSM, and PS, ensuring the system met business requirements
- Trained business key users and end users, providing ongoing support during SIT, UAT, Go-Live, and Hypercare phases to ensure a successful system transition
- Calor Gas & Primagaz involved in energy solutions
Other Project Engagements
09.2015 - 04.2020
- Company Overview: Accenture Projects
- Dow Chemicals (January 2017 – June 2019): Role: PM & WM Consultant Responsibilities: Conducted design workshops, managed data migration (cleansing, mapping, and loading), and configured SAP S4 Hana for a seamless migration from SAP ECC to SAP S4 Hana
- AkzoNobel & BASF (September 2015 – January 2017): Role: MES & PP Consultant Responsibilities: Led the SAP & MES template rollout, configured SAP PP, and managed data migration to support production scheduling across multiple global locations
Production & Maintenance Lead
Unilever
06.2019 - 03.2020
- Company Overview: Carve-out Upfield involved in consumer goods
- Led the Production & Maintenance domain, overseeing onshore and offshore teams to deliver project objectives across multiple countries
- Served as the primary contact for factories in the Netherlands, Germany, Spain, Greece, Portugal, and Sweden, ensuring smooth communication and project alignment
- Specialized in SAP PP, QM, and WM, driving the successful implementation of SAP S4 Hana to optimize production and maintenance operations
- Conducted blueprint design workshops, aligning project goals with SAP best practices and customizing solutions to address specific business needs
- Created detailed blueprint and business process design documents, ensuring all stakeholders had a clear understanding of the technical requirements
- Configured SAP S4 focusing on PP, QM, and WM, ensuring the system met the operational needs of the factories
- Provided extensive training to key users and end users, supporting them through SIT, UAT, Go-Live, and Hypercare phases to ensure a smooth system transition and adoption
- Carve-out Upfield involved in consumer goods
Financial Advisor
Datamex
09.2013 - 04.2015
- Provided financial advisory services, developing strategies to enhance financial performance and support business growth initiatives
Education
Bachelor -
Business IT & Management
Skills
Technical
- SAP Field Service Management (FSM)
- SAP S4/ECC Customer Service (CS)
- SAP S4/ECC Plant Maintenance (PM)
- SAP S4/ECC Project System (PS)
- SAP MRS
- Production, Quality & Warehousing
- SAP S4/ECC Production Planning (PP)
- SAP S4/ECC Quality Management (QM)
- SAP S4/ECC Warehouse Management (WM)
- MES
- Sap Business One Connector
Functional
- Conducting and leading Blueprint Design Workshops
- Creation of Blueprint Design Documents
- Creation of Functional-, Technical-, and Business Process Documents
- SAP Best Practice implementation
- Data Migration (Cleansing, Mapping & Loading)
- Managing Onshore- & Offshore Teams
- Stakeholder management
- SAP System Trainer
Languages
Native/Fluent, Fluent, Basic, Basic, Native/Fluent
Interface
- SAP Proaxia Connector
- SAP Cloud Connector
- SAP Business One Connector
Timeline
Functional Lead & SAP Lead
Ministry of Defense
03.2024 - Current
Field Service Management Architect
Van Duijnen Horeca & Koffie
11.2023 - 03.2024
Field Service Management Architect & Domain Lead
PWN
01.2023 - 10.2023
Field Service Management Architect & Domain Lead
SHVe
04.2020 - 01.2023
Production & Maintenance Lead
Unilever
06.2019 - 03.2020
Other Project Engagements
09.2015 - 04.2020
Financial Advisor
Datamex
09.2013 - 04.2015
Bachelor -
Business IT & Management
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