Summary
Overview
Work History
Education
Skills
Certification
Languages
Industry experience
Hobbies and Interests
Roles
Timeline
Generic
Murali Nagamu

Murali Nagamu

Eindhoven

Summary

Murali Nagamu is a seasoned SAP S/4HANA SD certified consultant with 17 years of extensive IT experience. He specializes in implementing Order-to-Cash (OTC) business processes and has a strong track record of working with cross-functional business processes that are tightly integrated with OTC. Murali has successfully contributed to various SAP projects, including S/4 HANA end-to-end implementations, ECC implementations, rollouts, migrations, hyper-care, and AMS support projects. Murali excels in delivering workshops to business process owners, explaining Fit-to-Standard (SIGNAVIO) flows, and gathering business requirements. He is adept at building prototypes, designing, configuring, and implementing solutions through to realization. His proficiency extends to maintaining comprehensive documentation, including functional design specifications, workshop presentations, and configuration documents. An expert in implementing EDI interfaces, Murali has successfully managed incoming sales orders, order confirmations, and invoices. He also has significant expertise in the implementation of SAP Best Practices, ensuring that solutions are efficient, scalable, and aligned with industry standards. Additionally, Murali possesses advanced skills in pricing, advanced intercompany sales, Sales end-to-end business process configurations, international trade, plant abroad, and triangulation experiences. His deep understanding of SAP S/4HANA OTC business processes and his ability to deliver high-quality solutions make him a valuable asset to any organization.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Managing Consultant

Capgemini
11.2020 - Current
  • Murali joined Capgemini Netherlands as a Managing Consultant, where he has taken on various key roles, including Functional Lead, Solution Architect, and Senior Functional Consultant. In addition to these responsibilities, he has also served as the LoB Sales Lead within the Intelligent Enterprise cluster. His diverse roles have allowed him to leverage his extensive expertise to drive successful project outcomes and deliver high-quality solutions for clients.
  • His assignments at Capgemini Netherlands.
  • Mentored and supported 20 PBS department employees to create strong workplace culture.

OTC Functional Lead

Capgemini Netherlands
10.2023 - 01.2025
  • Murali worked as an OTC Senior Consultant for Saint-Gobain (SG) on an S/4 HANA Greenfield implementation project. The project aimed to modernize and streamline SG's business processes by implementing a new SAP S/4 HANA system.
  • Murali was responsible for leading the implementation of OTC business processes, leading the workshops, and ensuring the successful integration of various systems and interfaces.
  • Foundation Phase: Initiated the project by conducting workshops with business process owners to explain Fit-to-Standard Signavio flows and gather business requirements and understanding the Gaps. Built Proof of Concepts to secure solution approvals from BPOs.
  • Build Print Phase: Worked extensively on the designing and configuring OTC business processes for sales orders, deliveries, and invoices. Implemented custom developments using RICEF objects and utilized the Fiori Launchpad to deliver demos to end users and BPOs at the conclusion of each sprint.
  • Testing Phase: Designed, scripted, and executed test scripts for System Integration Testing (SIT) and User Acceptance Testing (UAT). Participated in Design Authority (DA) meetings to obtain approvals for customized solutions as per SG's requirements.
  • Data Migration: Conducted explanatory sessions for business process owners to facilitate the migration of legacy data into S/4 HANA. Provided inputs to the Data Migration (DM) team for mapping sheets and conversion rules.
  • Integration: Worked on API interfaces to send business application data from Business Partner to external logistics systems. Demonstrated expertise in Customer Vendor Integration (CVI) processes and the Business Partner concept in S/4 HANA.
  • Successfully led the implementation of OTC business processes, ensuring seamless integration and efficient operation of the new S/4 HANA system. The project resulted in improved business process efficiency, enhanced data accuracy, and better alignment with SG's strategic goals.
  • Role: OTC Functional lead
  • Client: Saint-Gobain
  • Project: Green Field Implementation project
  • Led cross-functional teams to streamline project delivery and enhance operational efficiency.
  • Developed and implemented strategic roadmaps aligning IT initiatives with business objectives.
  • Mentored junior staff, fostering skill development and promoting best practices in project management.

Integration Lead

Capgemini Netherlands
02.2023 - 09.2023
  • Murali worked as the Integration Lead for the Air-liquide project, which aimed to implement a blue-Field S/4 HANA system to enhance and streamline OTC business processes.
  • Murali was responsible for leading the integration efforts across various phases of the project, acting as a bridge between cross-functional teams, and ensuring the successful conversion of Customer and Vendor Integration (CVI) to Business Partner.
  • Preparation and Foundation Phases: Coordinated with cross-functional teams (SD, SMM, SCM, and FI) to gather requirements and establish a solid foundation for the project.
  • Build Print Phase: Configured the S/4 HANA 2021 system for all Order-to-Cash (O2C) business flows, including integration with other modules such as FI, SMM, and SCM. Led workshops, brainstorming sessions, and decision-making meetings with stakeholders from Business, IT, and other suppliers to design and finalize solutions.
  • Testing Phase: Designed, scripted, and executed test scripts to ensure the system met all business requirements. Delivered comprehensive documentation, including CFD, FDD, and FSD documents.
  • CVI Conversion: Successfully converted all customers and suppliers into Business Partners, ensuring seamless integration and data consistency across the system.
  • The project resulted in a fully integrated S/4 HANA system that improved business process efficiency and data accuracy. Murali's leadership and expertise ensured the successful completion of the project phases, leading to enhanced collaboration between cross-functional teams and the achievement of project goals.
  • Role: Integration lead
  • Client: Air-liquide
  • Project: Blue-Field Implementation project
  • Led integration initiatives across multiple platforms to enhance operational efficiency and data accuracy.
  • Facilitated workshops to drive stakeholder engagement and gather requirements for successful implementations.
  • Collaborated with senior leadership to prioritize integration projects based on organizational impact and resource availability.

Functional Consultant

Capgemini Netherlands
06.2022 - 12.2022
  • Murali worked as an SAP MM & PP Functional Consultant for Jumbo's S/4 HANA transformation project, which aimed to rollout a S/4 HANA system to enhance business processes.
  • Murali was responsible for designing and configuring various business processes in the OTC module, including advanced intercompany sales processes, pricing, and plant abroad scenarios. He also conducted testing and prepared documentation.
  • Preparation Phase: Participated in initial project planning and requirement gathering to ensure a clear understanding of the project scope and objectives.
  • Explore Phase: Designed various business processes in the OTC module, including advanced intercompany sales processes, pricing strategies, and plant abroad scenarios. Conducted system configurations to set up the necessary functionalities.
  • Realize Phase: Performed unit testing and system integration testing to validate the configurations and ensure seamless integration with other modules. Prepared comprehensive documentation for his deliverables, including functional specifications, configuration documents, and unit test documents.
  • Successfully contributed to the S/4 HANA Rollout implementation, resulting in optimized business processes and improved system performance. Murali's efforts ensured that the project phases were completed on time and met Jumbo's business needs particularly in the areas of advanced intercompany sales, pricing, and plant abroad scenarios.
  • Role: Functional Consultant
  • Client: Jumbo Supermarket
  • Project: S/4 HANA implementation

OTC lead

Capgemini Netherlands
03.2021 - 05.2022
  • Murali worked as a Team Lead for the MCAT team on the SRS (SAP Retail Store) project, which aimed to transform SRS portal applications to the SAP Fiori launchpad.
  • Murali was responsible for leading the transformation of SRS portal applications to the SAP Fiori launchpad and ensuring effective collaboration between business and IT teams.
  • Leadership: Led the MCAT team in the transformation of SRS portal applications to the SAP Fiori launchpad, ensuring a seamless transition and improved user experience.
  • Collaboration: As a chapter lead for the MCAT teams, facilitated collaboration between business and IT teams to align project goals and ensure successful implementation.
  • Expertise: Applied his knowledge in IS-Retail, Supply Chain Management (SCM), and Sales and Distribution (SD) to address project requirements and deliver effective solutions.
  • Successfully transformed the SRS portal applications to the SAP Fiori launchpad, enhancing the user interface and functionality. Murali's leadership and collaboration efforts ensured that the project met its objectives and improved the overall efficiency of the system.
  • Role: OTC lead
  • Client: Maxeda DIY Group B.V.
  • Project: Development, S/4 HANA

Functional Consultant

Cognizant Netherlands
01.2020 - 10.2020
  • Novartis initiated a landscape transformation project to migrate all Order-to-Cash (OTC) business processes from various SAP legacy systems to a new S/4 HANA system.
  • Murali was tasked with designing and implementing all OTC business processes in the new S/4 HANA system. This involved identifying existing business processes, designing new business flows, and building solutions for complex requirements.
  • Design and Implementation: Collaborated with development teams and business stakeholders to identify all existing OTC business processes. Designed new business flows and implemented them in the S/4 HANA system.
  • Solution Development: Developed solutions for complex requirements by working closely with offshore teams and ensuring effective communication and collaboration.
  • Team Leadership: Led his team in successfully implementing SD business processes on the new S/4 HANA platform. Ensured that all processes were seamlessly migrated and optimized for the new environment.
  • Successfully implemented all OTC business processes to the new S/4 HANA system, resulting in improved efficiency and streamlined operations. Murali's leadership and expertise ensured the successful completion of the project, meeting Novartis's strategic goals and enhancing their business processes.
  • Role: Functional Consultant
  • Client: Novartis
  • Project: S/4 HANA Greenfield implementation

Lead Consultant

Cognizant Netherlands
06.2018 - 12.2019
  • Amgen, a pharmaceutical company, frequently needed to update its SAP systems to comply with local government regulations and maintain business operations in various markets.
  • Murali was responsible for delivering projects focused on Order-to-Cash (OTC) business processes, warehouse logistics, and invoicing. He worked on multiple projects across the European region, including Italy e-Order processing, UK EDI, and serialization.
  • Project Delivery: Led the delivery of projects in the areas of OTC business processes, warehouse logistics, and invoicing. Ensured that all projects were aligned with compliance and regulatory requirements.
  • Collaboration: Conducted regular calls with logistics service providers (LSPs), affiliates, local qualified persons (QP), and international quality teams to ensure seamless project implementation and adherence to standards.
  • Compliance: Developed a deep understanding of compliance and regulatory body requirements for various European countries. Ensured that all solutions met these requirements and facilitated smooth business operations.
  • Successfully delivered all assigned projects on time, ensuring that Amgen remained compliant with local government regulations. Murali's efforts helped Amgen meet critical deadlines and maintain its ability to do business in various markets across Europe.
  • Role: Lead Consultant
  • Client: Amgen
  • Project: SAP legal requirements

Functional Consultant

Cognizant Netherlands
04.2017 - 05.2018
  • Murali was tasked with streamlining business processes for the customer service department to ensure seamless daily operations and alignment with logistics partners.
  • His main responsibilities included addressing SAP issues, providing innovative solutions, ensuring uninterrupted shipment flows, and collaborating with various teams to deliver productive solutions.
  • Issue Resolution: Addressed all types of SAP issues encountered by supply chain departments, including customer success, planning, transportation, warehouse, and distribution.
  • Innovative Solutions: Provided innovative solutions to avoid redundant tasks and optimize business processes.
  • Shipment Management: Ensured all shipments flowed uninterruptedly to deliver goods effortlessly to customers.
  • Point of Contact: Acted as the first point of contact for business to inform about new business requirements, including country-specific compliance and regulatory requirements.
  • Collaboration: Collaborated closely with IT teams, local affiliates, and quality teams to deliver productive solutions.
  • Role Versatility: Worked in different roles such as Business Process Owner, Test Manager, and SME reviewer for OTC projects, enhancements, and break-fix.
  • Reporting: Built month-end reports related to Order-to-Cash to comply with SoX audit requirements.
  • Compliance Review: Served as a compliance reviewer for the Europe region to ensure all reports complied with SOPs and were ready for auditing.
  • Process Understanding: Gained a thorough understanding of SOPs, CS, CWT, RS, and manuals related to OTC business processes.
  • Murali's dedicated efforts led to the streamlining and optimization of the customer service department's business processes. He successfully set up a platform for collaboration between the customer service department and logistics partner teams, preventing shipment delays and achieving on-time delivery for all orders.
  • Role: Functional Consultant
  • Client: Amgen
  • Project: SAP Support

Senior Consultant

Cognizant Netherlands
10.2014 - 03.2017
  • Philips Healthcare aimed to optimize and enhance their planning processes by integrating SAP HANA and JDA systems.
  • Murali was tasked with leading the development team to create and deliver seventeen interfaces between SAP and JDA (Order Promiser tool) using the HANA Modelling tool to enable real-time data synchronization with front-end applications.
  • Integration Leadership: Led the development team in creating and delivering seventeen interfaces between SAP and JDA, ensuring real-time data synchronization to front-end applications using the HANA Modelling tool.
  • System Integration: Successfully integrated SAP and JDA platforms, enabling Philips Healthcare to confirm customer orders based on real-time availability checks.
  • Functional Consulting: Worked on multiple projects within Philips Healthcare as a Functional Consultant, leading the Order-to-Cash (OTC) service area. His primary task was to understand business requirements, translate them into technical solutions, and implement them with his team.
  • On-Site Collaboration: Worked closely with business stakeholders on-site to gain a precise understanding of requirements and ensure accurate implementation into systems.
  • Agile Methodology: Successfully implemented SAP projects using Agile methodology, achieving viable products and making them available for end users to start using.
  • The integration of SAP and JDA systems led to optimized planning processes and improved efficiency for Philips Healthcare. Murali's leadership and expertise ensured the successful delivery of real-time data synchronization interfaces, enabling accurate customer order confirmations. His efforts in understanding and implementing business requirements resulted in effective solutions and enhanced system performance.
  • Role: Senior Consultant
  • Client: Philips
  • Project: SAP Solution Design

Senior Consultant

Tata Consultancy Services
08.2010 - 09.2014
  • Murali served as the key contact for SAP AG, Walldorf, leading the Contract & Billing service area to implement new project requirements. He focused on Global Business processes O2C (Order to Cash) Consulting and CBAC (Cost Based Activity Charging), implementing various RICEF (Reports, Interfaces, Conversions, Enhancements, Forms) programs. Murali successfully executed his roles with high efficiency, ensuring timely and effective delivery.
  • Role: Senior Consultant
  • Client: SAP AG
  • Project: SAP Support project

Senior Consultant

Capgemini India
04.2007 - 07.2010
  • Murali started his career with Capgemini, India, working on SAP projects for clients like Cadbury, Centrica, and Arthrocare. He developed solutions for various business requirements, focusing on RICEF (Reports, Interfaces, Conversions, Enhancements, Forms) and migration projects. Murali successfully implemented all assigned tasks, ensuring effective and efficient delivery.
  • Role: Senior Consultant
  • Client: Cadbury, Metro, Arthrocare, Centrica
  • Project: SAP Support project

Education

Bachelor of Mechanical Engineering -

Jawaharlal Nehru University
01.2005

Skills

  • SAP S/4HANA Sales & Distribution(SD) or OTC
  • Supply Chain management
  • SAP P2P
  • Material management
  • Production planning
  • Logistics execution
  • Transportation Management
  • Ethical leadership
  • Client management
  • Adaptability and resilience
  • Design thinking

Certification

  • Certified Scrum Professional (CSP)
  • SAP S/4HANA SALES 1809
  • SAP Certified Associate - Implementation Consultant - SAP S/4HANA Cloud Public Edition

Languages

Dutch: Speak A2, Read A2, Write A2
English: Speak Fluent, Read Fluent, Write Fluent
Hindi (India): Speak Good, Read Good, Write Good
Telugu: Speak Native, Read Native, Write Native

Industry experience

  • Manufacturing
  • HealthCare
  • Medicine & Pharmaceuticals
  • IS Retail
  • Consumer products

Hobbies and Interests

Murali is a dynamic individual who thrives on exchanging ideas with friends, constantly seeking motivation and inspiration. His passion for sports such as badminton, running, and cycling showcases his dedication to maintaining an active and healthy lifestyle. These activities not only keep him physically fit but also demonstrate his resilience and determination to push his limits., Murali's love for both Indian and Western music highlights his appreciation for diverse cultures and his ability to find joy and relaxation in different forms of art. He values quality time with family and friends, which reflects his strong interpersonal skills and the importance he places on building and nurturing relationships., Overall, Murali's hobbies illustrate his proactive approach to life, his commitment to personal growth, and his ability to balance work and leisure effectively.

Roles

  • OTC lead
  • SD LoB lead
  • Integration Lead
  • Functional lead
  • Solution Architect
  • Professional Scrum Master

Timeline

OTC Functional Lead

Capgemini Netherlands
10.2023 - 01.2025

Integration Lead

Capgemini Netherlands
02.2023 - 09.2023

Functional Consultant

Capgemini Netherlands
06.2022 - 12.2022

OTC lead

Capgemini Netherlands
03.2021 - 05.2022

Managing Consultant

Capgemini
11.2020 - Current

Functional Consultant

Cognizant Netherlands
01.2020 - 10.2020

Lead Consultant

Cognizant Netherlands
06.2018 - 12.2019

Functional Consultant

Cognizant Netherlands
04.2017 - 05.2018

Senior Consultant

Cognizant Netherlands
10.2014 - 03.2017

Senior Consultant

Tata Consultancy Services
08.2010 - 09.2014

Senior Consultant

Capgemini India
04.2007 - 07.2010

Bachelor of Mechanical Engineering -

Jawaharlal Nehru University

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