Driven technical professional with a proven track record at Isra Medical Centre, adept in hardware configurations and offering exceptional remote support. Excelled in streamlining processes, enhancing system administration, and resolving over 50 client issues daily. Demonstrates strong incident management and effective communication, significantly improving operational efficiency.
Dedicated to improving user experiences and productivity by keeping systems running smoothly and resolving issues quickly. Good communicator and multitasker with an organized approach and strong customer service skills.
Knowledgeable Desktop Support Analyst well-versed in Windows and Apple operating systems. Troubleshoots malfunctions, updates components and patches software for smooth software operations. Known for thriving in fast-paced environments and making efficient and informed decisions for repairs.