Muhammad Fathy Ibrahim
Cairo,Egypt
Summary
Dynamic professional with advanced proficiency in Microsoft Office Suite and mastery of CRM software, demonstrating assertive leadership and decision-making authority. Expertise in direct sales techniques, digital marketing understanding, and cross-selling strategies ensures consistent target achievement. Adept at client relationship building and pricing strategy formulation, with a focus on initiative taking to drive business growth. Career goal: to leverage communication proficiency and product knowledgeability in a strategic role that enhances organizational success.
Ambitious promoter and skilled people manager with deep understanding of market trends and successful strategies to achieve sales and marketing results. Strengths include leveraging data to optimize approaches and capitalizing on new opportunities.
Overview
19
19
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work history
Purchase Officer
Switch Advertising Company
Cairo, Egypt
2007.02 - 2007.12
- Monitored and controlled purchase requisitions to streamline procurement processes.
Accountant in Sales Department
Trust Group Company for Real Estate
2008.04
- Managed financial documentation and reconciliations, ensuring accuracy and timely reporting.
Sales account manager
Safety Point Company
2010.08 - 2016.06
- Developed new business opportunities for increased revenue.
- Expedited issue resolution process with prompt troubleshooting measures.
- Trained junior staff members for improved performance levels.
- Identified potential clients through networking and prospecting techniques.
- Strengthened client relationships with regular follow-ups.
- Achieved customer satisfaction by managing and resolving account inquiries.
- Managed key accounts to sustain business growth.
- Attended industry conferences to stay abreast of market trends.
- Handled high-value client data and sales transactions, safeguarding company and clients against vulnerabilities with strict adherence to data security best practices..
- Maintained detailed and current records of inventory, personnel activities and business finances.
Sales Manager
Safety Point Company
2017.06 - 2026.03
- Assisted sales team in achieving revenue growth of 20% annually.
- Supported design and execution of sales initiatives to improve client retention by 15%.
- Facilitated discussions and finalisation of contracts with significant clients, enhancing market presence.
- Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
- Enhanced market penetration with effective territory management.
- Led high-performance sales teams, ensuring achievement of targets.
- Pioneered the implementation of CRM systems for improved data management and customer relations.
- Managed team of [10] staff, driving performance with motivational strategies to exceed sales targets.
- Used multi-source data to determine sales and delivery terms for products and services.
- Devised successful sales pitches for significant conversion rates.
Education
Graduated From Faculty of Commerce and Business Management - Economics Of Foreign Trade
Helwan University
CairoSkills
- Microsoft Office Suite (advanced proficiency)
- Decision-Making authority
- CRM software mastery
- Email marketing tools usage
- Target achievement focus
- Communication proficiency
- Assertive leadership
- Direct sales techniques
- Product knowledgeability
- Digital marketing understanding
- Cross-selling techniques
- Client relationship building
- Initiative taking
- Pricing strategy formulation
Language Skills
Arabic: Native
Advanced
C1
English: Very Good Writing, Reading, and Speaking
Upper intermediate
B2
Activities and Interests
Politics, Reading, Football
Additional information
Driving License: Available
Affiliations
- Gaming
Certification
General Manager Prepared - Arab Group for Studies
Leaders Preparation Diploma - Arab Center for Administrative Development and Strategic Studies
Digital Marketing Nanodegree - Udacity
Sales Management Professional - Growth Engine
Sales Management - BD MENTORS
Professional Sales to Unconscious Mind - Udemy
Emotional Intelligence - Skills Builders
Professional Marketing Manager Diploma - Marketing Castle
Communications Skills - Marketing Castle
Professional Seller Diploma - Marketing Castle
Sales Manager Diploma - Marketing Castle
Basic of pricing - Udemy
Forward Program - McKinsey Institute
Timeline
Sales Manager
Safety Point Company
2017.06 - 2026.03
Sales account manager
Safety Point Company
2010.08 - 2016.06
Accountant in Sales Department
Trust Group Company for Real Estate
2008.04
Purchase Officer
Switch Advertising Company
2007.02 - 2007.12
Graduated From Faculty of Commerce and Business Management - Economics Of Foreign Trade
Helwan University