Muhammad Faheem
Amsterdam
Summary
Experienced Healthcare Professional specialising in Patient Care, Clinical Research, and Healthcare Management. Supports Clinical Trial Processes and Healthcare Administration through strong organisational skills and attention to detail. Focuses on Team Leadership and Stakeholder Management, driving project execution with effective communication and strategic planning. Adapts to evolving healthcare environments while ensuring compliance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Research Manager
Médecins Sans Frontières(MSF) OCP
Peshawar
07.2023 - 04.2024
- Lead and manage all research activities required for the smooth running of the study.
- Ensure that the research activities are in line with specific protocols and related SOPs.
- Supervise and monitor research activities, and provide adequate and timely technical support to the study team.
- Provide regular and timely feedback to the Principal Investigator (PI) (research coordinator) on a routine basis and discuss all the study challenges and achievements.
- Coordinates all research and clinical trial activities, ensuring that the implementation of the study and the research conducted conform to specific protocols and related SOPs.
- Coordinate specific operational research activities and ensure implementation according to the specific protocol.
Project Manager
OIRRC
Peshawar
05.2023 - 07.2023
- Provide strong, independent leadership for assigned clinical projects, ensuring successful execution.
- Serve as the primary point of contact for clients, vendors, and internal stakeholders.
- Oversee study management activities, including site selection, initiation, monitoring, and closeout.
- Develop and maintain study timelines, budgets, and project plans, ensuring adherence to scope.
- Mitigate risks and proactively address challenges to keep projects on track.
- Ensure compliance with ICH-GCP, regulatory guidelines, and company SOPs.
- Manage vendor relationships and study-specific contracts.
- Provide mentorship and guidance to junior project team members.
- Support proposal development, bid defence meetings, and business growth initiatives.
- Participate in internal and external project team meetings to ensure alignment and success
Para Medical Research Manager
Médecins Sans Frontières(MSF) OCA
Quetta, Balochistan
06.2022 - 05.2023
- Spearhead design, implementation, monitoring, and evaluation of overall project workflows.
Pharmacy Supervisor
Médecins Sans Frontières(MSF) OCA
Quetta, Balochistan
06.2022 - 10.2022
- Educated and trained pharmacy staff members, pharmacy students, residents, and healthcare team members.
- Counselled patients and families on prescribed medications.
- Ordered all pharmacy supplies and kept track of inventory levels.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Ensured storage, stock management, and supply processes, as well as hygiene and security procedures, tools, and protocols (controlling pests and rodents), implementing appropriate quality controls and records, in order to ensure good storage conditions (temperatures, humidity, and light exposure) and availability of drugs and medical materials, according to MSF protocols, national regulations, and in cooperation with the logistics department.
- Informing line managers of the status of medical stock (shortfalls, overstocking, expiry dates), in close coordination with the logistics department, in order to permanently ensure security stock levels and ensure efficient management of stock.
- Supervised orders of medical and drug materials in order to ensure an efficient and appropriate consumption pattern under budget constraints.
- Supervised the supply of drugs to patients according to medical prescriptions, informing them of consumption patterns, and maintaining conditions to ensure their therapeutic progression.
- Ensuring efficient supply to other pharmacies managed/supported by MSF according to orders and stock levels, and using the cold chain when needed.
- Monitoring and analyzing orders from dependent pharmacies in order to avoid stock ruptures or expired drugs.
- Supervising, with the HR department, the associated processes of staff shifts, recruitment, training, performance evaluation, development, and internal/external communication of the pharmaceutical team and the nursing staff in order to ensure the required knowledge and improve their dispensing capabilities.
- Reporting on drug consumption and medical equipment dispensed in the consumption tool according to protocols, informing about unusual patterns as well as forecasting future needs in order to rationalize the budget and ensure availability.
- Assisting in training nursing staff regarding the dispensing of drugs and their side effects.
- Managed storage and reporting of clinical trial drugs and medical equipment to ensure compliance with protocols.
Pharmacy Manager
Dow Pharmacy
Bannu, Kpk
02.2021 - 06.2022
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Supervised a team of 5 front desk agents and helped to resolve issues arising during shifts.
- Developed policies and procedures for effective pharmacy management.
- Ordered all pharmacy supplies and kept track of inventory levels.
- Collaborated with the store manager to maintain daily operations.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Implemented a successful healthcare program through professionalism, quality of care, medical teaching, and patient satisfaction.
- Established and maintained effective communication with staff, physicians, and community organizations to promote high-quality patient care.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Discussed medical histories with patients in an effort to provide the most effective medical advice.
- Removed trash and straightened counters to keep the pharmacy area clean and neat.
- Designed and introduced a leadership development, coaching, and team management model, resulting in the promotion of employees to increased levels of responsibility.
Education
MS Management - Healthcare
Institute of Management Sciences
Peshawar, Pakistan06-2026
Doctor of pharmacy - Pharmacy
Gomal University
Dera Ismail Khan06-2026
Skills
- Clinical trial management
- Research team management
- Research training programmes
- Research protocol development
- Data analysis and reporting
- Healthcare Information Systems
- Microsoft Excel (advanced)
- Microsoft Power BI (preferred)
- Project management software
- Risk management
- Continuous improvement methodologies (Lean, Six Sigma, PDCA)Conflict resolution
- Patient flow optimization
- Capacity and workforce planning
- Resource allocation
- Workflow optimization
- Process mapping
- Stakeholder engagement
- Strategic planning
- Decision-making
- Performance management
- Conflict resolution
- Research protocol development
Certification
- Good Clinical Practice
- First Aid
- RFL
- BLS
Languages
English
Urdu
Pashtu
Dutch
Custom
Successfully coordinated meetings with key stakeholders, leading to the validation and licensing of clinical trial sites from the Drug Regulatory Authority of Pakistan., Conducted and facilitated training for 50 doctors and 30 paramedical staff on case management for the tribal district., Certified staff on ICH GCP (Good Clinical Practice) to ensure smooth running of projects and adherence to regulatory obligations.
Accomplishments
- Approval and accomplishment with implementation of Clinical trial in Pakistan
- Train more than one hundred Doctors and para medical staff on healthcare quality management
- Awards of best trainer of the trainee 2024.
Websites
Timeline
Medical Research Manager
Médecins Sans Frontières(MSF) OCP
07.2023 - 04.2024
Project Manager
OIRRC
05.2023 - 07.2023
Para Medical Research Manager
Médecins Sans Frontières(MSF) OCA
06.2022 - 05.2023
Pharmacy Supervisor
Médecins Sans Frontières(MSF) OCA
06.2022 - 10.2022
Pharmacy Manager
Dow Pharmacy
02.2021 - 06.2022
MS Management - Healthcare
Institute of Management Sciences
Doctor of pharmacy - Pharmacy
Gomal University