Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Mrinal Gupta

Amsterdam

Summary

Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach sales targets. Skilled in cold calling and relationship management. Familiar with job-related software paired with extensive knowledge of customer specific sales strategies and techniques.

Overview

7
7
years of professional experience

Work History

Inside Sales Representative UK & Ireland

Waldom Electronics
Amsterdam
06.2022 - Current
  • Grew the market 7.5% YoY FY23 and 36% YTD YoY FY2024.
  • Established relationships with key decision makers at 5 target companies to ensure a 63% YTD growth in Revenue (combined).
  • Negotiated prices, terms of sale and service agreement to close transactions in a timely manner which assisted in driving 36% YTD YoY.
  • Conducted outbound calls to existing clients to upsell products or services and to ensure customer satisfaction.
  • Participated in 3 trade shows and conventions to generate leads in UK & Ireland region.

Event Coordinator

Desi Bollywood
Maastricht, Limburg
09.2021 - Current
  • Organize Indian cultural events in 3 cities in the Netherlands, namely, Amsterdam, Rotterdam, and Eindhoven.
  • Worked intensively on the success of our 15 events YTD.
  • Built a partnership with student associations such as ISA (Indian Student Association) of each of the 3 cities to ensure that we promote the event amongst student, our main demographic.
  • Contributed to the increase of attendees from 300 to 700 in a span of 1 year.
  • Took ownership of the marketing side of Amsterdam due to my presence and network within the city.

Bartender

Cafe de Krater
Amsterdam, Noord-Holland
02.2022 - 08.2023
  • Created the Cocktail Menu for the bar.
  • Ensured that the drinks were catered to the crowd of the bar and easy to make for the bartenders.
  • Provided extensive training in bartending to the team
  • Ensured profitability of the bar and a good hospitable environment for the customers.

After August 2023, I still continue to work as a on request bartender.

Sales (Intern)

Waldom Electronics EMEA
Amsterdam
11.2021 - 04.2022
  • Conducted daily cold calls and emails to potential clients to generate new sales opportunities.
  • Reconnected with 300 inactive accounts to discuss product and service solutions while gathering feedback on historic product and service levels.
  • Prepared and delivered sales presentations to customers and stakeholders.
  • Took control over UKI for Waldom and engaged with 14 existing accounts.
  • Provided product information and demonstrations to customers via phone and online platforms.

Data Analyst & Engineer EMEA (Intern)

Medtronic
Heerlen
02.2021 - 06.2021
  • Maintained a Power BI dashboard of 17 different KPIs with monthly updating which helped the department keep track of progress
  • Created and maintained documentation of all KPIs and how to interpret them.
  • Included and managed returned shipments and contract management tools on the dashboard.
  • Generated reports and obtained data to develop analytics on key performance and operational metrics.
  • Collected, tracked and reviewed data to evaluate business and market trends.

Operations Commissioner (Maastricht Business Days)

SCOPE
Maastricht
03.2020 - 01.2021
  • Worked with TalentSpace (an online interactive platform) to facilitate a career/business event in Maastricht for the students.
  • Managed data of 28 companies from Benelux & Germany and for over 600 students and ensured correct set-up of all individual accounts.
  • Worked extensively with Genkgo (software solution for member-based communities) to creating the event in the system.
  • Creation of the even included, building the event from scratch in the backend of the software to ensuring all student/company data is loaded in Genkgo for the matching algorithm.
  • Worked closely with TalentSpace to ensure that all login credentials were passed on to the correct individuals and all data was correctly loaded on the platform.
  • Outcome was a success with the organization accumulating unto €200k in Revenue with minimal costs.

EM Committee

SCOPE
Maastricht
09.2019 - 05.2020
  • Organized a student only trip to Budapest, Hungary for 60 students over 3 days.
  • Acquired 7 different companies In Budapest to be a part of the event.
  • Organized student-company schedules based on needs and preferences of both companies and students.
  • Set up accommodation for all 60 students in the heart of the city. This included multiple team bonding activities.

Unfortunately this trip could not move forward due to the outbreak of the COVID-19 Pandemic.

  • Ensured that the committee and organization cut on losses from the trip by receiving a 60% return of our costs in the trip.

Summer Intern

Ford-Werke GmbH
08.2017 - 08.2017
  • Acquired & used AutoCAD modelling skills which contributed to the design development of existing automobile projects.
  • Gained knowledge on the concepts of Rapid Prototyping, Physical Modelling.
  • Contributed in Senior Management meetings and gained further insight to the high level functionality of Ford Motors.

Summer Intern

Uniparts India Ltd
07.2017 - 07.2017
  • Reviewed Order Fulfillment processes between the company's manufacturing unit and distribution/sales unit.
  • Identified FMEA & risks in each stage of the supply chain.
  • Documented & advised on areas of improvement.

Education

Bsc. International Business - International Business

Maastricht University School of Business And Economics
Maastricht
11-2021

International Baccalaureate -

Bonn International School
08-2018

CBSE -

Kothari International School
04-2016

Skills

  • Goal & Rewards Driven
  • Interpersonal Communication
  • Key Relationship Building, Management (Hubspot), and Retention
  • B2B Sales
  • Order Management & Pipeline Development
  • Warm & Cold Calling

Timeline

Inside Sales Representative UK & Ireland

Waldom Electronics
06.2022 - Current

Bartender

Cafe de Krater
02.2022 - 08.2023

Sales (Intern)

Waldom Electronics EMEA
11.2021 - 04.2022

Event Coordinator

Desi Bollywood
09.2021 - Current

Data Analyst & Engineer EMEA (Intern)

Medtronic
02.2021 - 06.2021

Operations Commissioner (Maastricht Business Days)

SCOPE
03.2020 - 01.2021

EM Committee

SCOPE
09.2019 - 05.2020

Summer Intern

Ford-Werke GmbH
08.2017 - 08.2017

Summer Intern

Uniparts India Ltd
07.2017 - 07.2017

Bsc. International Business - International Business

Maastricht University School of Business And Economics

International Baccalaureate -

Bonn International School

CBSE -

Kothari International School
Mrinal Gupta