MPUNDU KASOBOLA CHIKOYA
St. John's,NL
Summary
Motivated undergraduate specializing in Applied Mathematics and Economics with strong problem-solving skills. Demonstrated customer service expertise through positions at McDonald's and an Apple Premium Reseller, fostering effective communication and teamwork abilities. Excited to leverage academic background and analytical skills to make valuable contributions to a dynamic team, while tackling challenging problems.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
Work History
Crew Member
McDonald's
St. John's, Newfoundland and Labrador
11.2022 - 01.2024
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with a team of 30 members to efficiently meet service goals during peak hours.
- Enhanced customer experience through efficient and welcoming service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Sales Associate
Core Group
Lusaka, Zambia
05.2022 - 09.2022
- Consistently achieved monthly sales targets by selling over 100 MacBooks, 25 iPhones, and 10 iPads, leveraging effective sales strategies and in-depth product knowledge.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Science - Applied Mathematics And Economics
Memorial University of Newfoundland
St. John's, NL 05.2022 - Current
Advanced Subsidiary Level -
Springfields School
Lusaka, Zambia 01.2021 - 11.2021
International General Certificate of Secondary Education -
Chengelo School
Mkushi, Zambia 01.2016 - 11.2020
Skills
- Analytical skills
- Problem-solving skills
- Data analysis
- Fast-paced environments
- Team-oriented
- Collaborative experience
- Adaptability
- Multitasking and organization
Certification
Professional Skills Development Program (PSDP), Memorial University of Newfoundland
Activities
Kitchen Helper
O’Brien Farm Foundation Inc
10/2024
St. John’s NL
- Supported meal preparation and distribution, providing quality service to over 30 guests.
- Adjusted quickly to various kitchen tasks, from food prep to dishwashing, maintaining high productivity
in a fast-paced environment.
Bake Sale Volunteer
MUN CF
10/2024
St. John’s, NL
- Engaged with customers, explained product offerings, and handled cash transactions.
- Organized and arranged baked goods for an appealing display, contributing to increased customer
interest and foot traffic.
Vocational Bible School Assistant
Chainama Seventh Day Adventist Church
- Organized activities and lessons for children aged 10 and below.
- Prepared kid-friendly meals and maintained a clean cooking area.
Silver Medalist of the Duke of Edinburgh Awards
01/2018 to 08/2019
Mkushi, Zambia
Duke of Edinburgh Awards
- Completed 9 months of volunteering, developing community engagement and teamwork skills.
- Completed the mandatory expeditions, improving leadership, teamwork, and problem-solving abilities.
Timeline
Professional Skills Development Program (PSDP), Memorial University of Newfoundland
12-2024
CPR, First Aid and AED
10-2023
Tech Stewardship Practice Program
12-2022
Crew Member
McDonald's
11.2022 - 01.2024
Bachelor of Science - Applied Mathematics And Economics
Memorial University of Newfoundland
05.2022 - Current
Sales Associate
Core Group
05.2022 - 09.2022
Advanced Subsidiary Level -
Springfields School
01.2021 - 11.2021
International General Certificate of Secondary Education -
Chengelo School
01.2016 - 11.2020
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