Mouhcine NEGRITA
Summary
34 Years old, highly skilled and customer-focused IT Support Specialist with over 6 years of experience at DELL company, providing technical assistance and troubleshooting support in fast-paced environments. Proficient in diagnosing hardware and software issues, managing IT systems and ensuring seamless IT operations. Experienced with a wide range of technologies, including networking, operating systems, and enterprise software. Strong communicator with a passion for delivering excellent customer service, resolving technical problems efficiently, and training end-users to maximize their use of technology. Adept at working independently and as part of a team to implement IT solutions that improve productivity and business outcomes.
Overview
11
11
years of professional experience
Work History
Technical Engineer
DELL
03.2019 - Current
- Providing technical support through the monitoring & maintenance of computer systems and networks, including installing and configuring computer systems, diagnosing hardware and software issues either through phone, email or remote access.
Graphic Designer and Website Programmer
FREELANCE
01.2015 - 01.2019
- This experience made me gain a lot as a programmer, coding and designing websites, web applications for individual projects and companies.
Call Center Employee
PHONE GROUP
01.2017 - 10.2017
- Worked in a call center called horizon as an english speaker.
Graphic Designer, Web Designer, and Web Master
MULTI MARK COM
04.2015 - 06.2015
- Designed websites, contributing to build a successful websites for some companies.
Graphic Designer, Web Designer
INFOGATE DESIGN
01.2015 - 04.2015
- Graphic design and advertising agency.
Intern
NOUHA PRINT
06.2014 - 11.2014
- Internship as communication and printing company as graphic designer, 3D designer and programmer.
Education
Professional Bachelor degree - graphic design and visual communication
FACULTE FST(SETTAT) - C.SEGMA
Settat01.2015
Diploma - Specialized technician in multimedia developement
ISTA NTIC
Hay Riad, Rabat01.2014
Physical Science Baccalaureate Diploma -
LYCEE EL MOTANABI
Sale01.2012
Skills
- RAID technology & IDRAC
- Workstations, Racks server troubleshooting
- Laptop, Desktop troubleshooting
- Network troubleshooting
- Soft skills &Hard skills
- Html / Css / Php
- JavaScript
- Mysql
- C language
- C#
- 3DS MAX
- Autocad
- Photoshop
- Illustrator
- After Effect
- Flash
Languages
English
Advanced
C1
French
Advanced
C1
Arabic
Proficient
C2
Hobbies
Travelling, Reading, Sport
Timeline
Technical Engineer
DELL
03.2019 - Current
Call Center Employee
PHONE GROUP
01.2017 - 10.2017
Graphic Designer, Web Designer, and Web Master
MULTI MARK COM
04.2015 - 06.2015
Graphic Designer and Website Programmer
FREELANCE
01.2015 - 01.2019
Graphic Designer, Web Designer
INFOGATE DESIGN
01.2015 - 04.2015
Intern
NOUHA PRINT
06.2014 - 11.2014
Diploma - Specialized technician in multimedia developement
ISTA NTIC
Professional Bachelor degree - graphic design and visual communication
FACULTE FST(SETTAT) - C.SEGMA
Physical Science Baccalaureate Diploma -
LYCEE EL MOTANABI
Similar Profiles
Nikita MonteroNikita Montero
Product Marketing Advisor at DellProduct Marketing Advisor at Dell
Andrew RobertsAndrew Roberts
Federal Enterprise Infrastructure (EI) AE- Army at DellFederal Enterprise Infrastructure (EI) AE- Army at Dell
Penelope dotyPenelope doty
Software Principal Engineer/Automation Developer at DellSoftware Principal Engineer/Automation Developer at Dell