Morgana Guerreiro
Summary
Passionate International Business student with diverse industry experience. Proficient in English, Portuguese, French, and Spanish, showing strong communication skills, customer service, sales, and management roles. Successfully adapted to various work environments at Tapas and Grapes, Atlantis Tours, Allgarbe and Picnic. Currently pursuing a business degree, exploring subjects such as finances, marketing, research and operations. Background in socioeconomic studies from high school. Committed to achieving the best in all areas of life.
Overview
5
5
years of professional experience
48
48
years of post-secondary education
4
4
Languages
Work History
Shopper
Picnic
2023.10 - 2024.04
- Managed order picking, dispatching, and shipment preparation.
- Ensured product quality and accurate inventory by adjusting products based on sales forecasts.
- Oversaw tote completion to maintain food freshness during delivery.
- Experienced in replenishment and tote handling to optimize inventory and operations.
Tour Guide
Atlantis Tours
2022.05 - 8 2023
- Conducted multilingual boat cave tours for diverse groups.
- Managed client check-ins, ticket verification, and boat assignments.
- Ensured cleanliness and safety standards of boats.
- Administered online booking system, optimizing tour logistics.
Sales Assistant
Allgarbe
2022.05 - 2023.08
- Promoted Allgarbe's traditional cuisine to customers.
- Utilized sales skills to boost restaurant revenue.
- Distributed business cards to attract customers.
- Managed reservations and earned a 7% commission.
Server
Tapas & Grapes
2019.05 - 2019.09
- Took orders promptly.
- Provided friendly service.
- Processed payments efficiently.
- Issued receipts professionally.
Education
Bachelor of Science - International Business
Rotterdam University of Applied Sciences
Kralingse Zoom, Rotterdam 2001.04 - 2027.04
High School Diploma -
Secondary School Poeta António Aleixo
Portimão, Portugal 2001.04 - 2023.04
Skills
Communication
Teamwork
Adaptability
Fast learner
Time-Management
Sales and Marketing
Social Media
Analytical skills
Problem-Solving
Costumer Service
Timeline
Shopper
Picnic
2023.10 - 2024.04
Tour Guide
Atlantis Tours
2022.05 - 8 2023
Sales Assistant
Allgarbe
2022.05 - 2023.08
Server
Tapas & Grapes
2019.05 - 2019.09
Bachelor of Science - International Business
Rotterdam University of Applied Sciences
2001.04 - 2027.04
High School Diploma -
Secondary School Poeta António Aleixo
2001.04 - 2023.04