Monicah Gumbari

• Tasks Performed

Warehouse management, Inventory Control, Supply Chain Coordinator, Logistics Planning, Warehouse Operations, Shipment Receiving, Inventory Scanning, Data Entry, Quality Assurance, Documentation Management, Warehouse Management System (WMS) Proficiency, Product Verification, Receipt Reconciliation, Delivery Coordination, Attention to Details, Safety Compliance

• Maintained tidy and organized warehouse environment to comply with cleanliness standards
• Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse
• Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery
• Ensured proper labelling and packaging of products, adhering to company standards and minimizing potential damages during transport
• Verified product quantity and quality to determine accuracy of orders and reduce errors
• Excellent communication skills, both verbal and written
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management
• Increased productivity by operating various material handling equipment such as pallet jacks, forklifts when necessary
• Maintained a clean, safe work environment by complying with established safety procedures and guidelines

• Managed small scale business which produced and sold different food spices made from raw materials
• Like curry, spiced pepper and mixed spices
• Business had monthly production line, which serviced between 300 to 500 customers or more with good profit margin.
• Accomplished multiple tasks within established timeframes
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
• Developed and implemented business strategies to achieve business goals and stay competitive
• Monitored and analysed business performance to identify areas of improvement and make necessary adjustments
• Controlled costs to keep business operating within budget and increase profits
• Improved marketing to attract new customers and promote business
• Managed and motivated employees to be productive and engaged in work

• ADMINISTRATIVE ASSISTANT
• Managed over 70 farmer's calls and text messages daily.
• Performed administrative duties such as managing telephone calls and emails, organizing meetings and events for both farmers and management board
• Logistics (drafting invoices, and organizing packing and delivery, transportation and distribution to local farmers) of farm inputs including seeds and fertilizers
• Managed data on farmers (beneficiaries), record keeping using Excel
• Weekly and monthly reporting on updates to management board about general activities of Admin department
• Using excel, Word and PowerPoint (recording data on locations, ages, contact details, as well as quantity of products given to thousands of farmers)
• Visited Agricultural Extension Agents on field to generate data for reports and gave regular feedback.