Summary
Overview
Work History
Education
Skills
Languages
Areas Of Interest
Personal Information
Timeline
Generic

Mohammed Al Amri

Rotterdam

Summary

Seeking a position that would enable me to use my skills and experience to contribute to the organization's goals, enhance team performance and maximize customer satisfaction by undertaking strategy driven decisions and implementing business process improvement.

Overview

13
13
years of professional experience

Work History

Public Relations Manager

The United Arab Emirates Embassy
12.2023 - Current
  • Managing delegations and dignitaries to International Court of Justice (ICJ), Ministry of Foreign Affairs (MOFA) and Presidential Affairs of United Arab Emirates.
  • Provide first line of management response to Embassy protocols.
  • Primarily responsible for leading and managing the General Support Services Section’s day-to-day operations
  • Coordinating with the Finance team on expense approval and disbursement.
  • Procurement and contract management with external service providers.
  • Formulate and implement operational plans and concepts for the provision of support services
  • Logistics and customs management related to Ambassador and diplomatic shipments.

Financial Times
02.2022 - 12.2023
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Interacting with customers to ensure they have a desirable and shareable experience.
  • Dealing with customer issues and churning out an easy-to-follow solution.
  • Planning the training and standardization of service delivery

Insurance Claims Officer

CWS - Connected World Services
08.2020 - 05.2022
  • Insurance advisory and processing claims for clients.
  • Fulfilling claims to end the process after assessment.
  • Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Applied extensive customer insight in complaints handling resulting in customer service excellence.
  • Showcased exemplary analytical capabilities to improve the preparedness in handling client's queries and issues

Marketing / Partner/PR

CAFE ARTEA
07.2014 - 01.2019
  • Company Overview: United Arab Emirates
  • Representing the client's or organization's interests.
  • Consulting management and execution of projects.
  • Organizing various professionals working on projects & events Relationship management.
  • Recruiting specialists and subcontractors.
  • Monitoring subcontractors to ensure guidelines are maintained.
  • Overseeing the accounting, costing and purchasing.
  • United Arab Emirates

Sales representative/ Master-batch Pellets

RAI L.L.C (Petrochemicals)
10.2012 - 06.2014
  • Company Overview: Dubai
  • Analyzing and investigating prices, watch over demand and competition.
  • Participating in financial reports, and presenting ideas and strategies.
  • Meeting and exceeding sales targets and goals within a team environment and running Sales promotion and stock control.
  • Relationship building and management Pitching to corporate clients, B2B and B2C.
  • Dubai

Education

BBA - Business Administration- Marketing

William Cary
Shillong

High School - ICSE Level

St Peters School Boarding

Skills

  • Crisis management
  • PR strategy development
  • Relationship building
  • Excellent communication

Languages

English
Arabic
Urdu
Dutch Level 2

Areas Of Interest

  • Project Management & Operation
  • Planning Marketing Strategies

Personal Information

  • Place of Birth: Abu Dhabi
  • Date of Birth: 10/22/88



Timeline

Public Relations Manager

The United Arab Emirates Embassy
12.2023 - Current

Financial Times
02.2022 - 12.2023

Insurance Claims Officer

CWS - Connected World Services
08.2020 - 05.2022

Marketing / Partner/PR

CAFE ARTEA
07.2014 - 01.2019

Sales representative/ Master-batch Pellets

RAI L.L.C (Petrochemicals)
10.2012 - 06.2014

High School - ICSE Level

St Peters School Boarding

BBA - Business Administration- Marketing

William Cary

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Mohammed Al Amri