Misha Lowder
Reuver
Summary
Qualified as an Aesthetician, Nail technician and fully trained Masseuse with over 5 years' experience. Committed to a high quality, client-centered approach ensuring that no two treatments are the same. Having treated a diverse clientele range, I’m able to understand and anticipate client’s needs, recommending and personalizing treatments to exceed customer’s expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Nail Technician & Aesthetician
Number 1 For Hair & Beauty
2021.08 - 2023.09
- Established and maintained strong clientele base with 83% repeat business and timetable of satisfied clients.
- Maintained & enforced strict, up-to date cleanliness and social distancing policies to ensure employee safety & customer satisfaction.
- Launched & generated social media accounts & advertising schemes
- Process cash & card payments, and reconciling takings of the day
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Oversaw schedule to manage appointments of new and existing clients.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Registered customer information on database to enable tracking history and maintain accurate records.
Aesthetician
Flawless Marbella
2018.02 - 2022.02
- Developed therapeutic, individually tailored skin care programs for over 400 individuals
- Demonstrated & recommended skincare products to clients, resulting in an average of 68% boost in sales
- Manage stock control & regulating stock purchase operations
- Trained & mentored new staff
- Cleaned and disinfected equipment to promote safe and sanitary environment.
- Informed, answered questions and recommended treatments for clients seeking range of aesthetic services.
- Resolved customer complaints and facilitated conflict resolutions.
Education
CIBTAC - Level 3 - Education And Training
Marbella Beauty Academy
Spain, Marbella03.2022
CIBTAC - Level 4 - Microneedling
Marbella Beauty Academy
Marbella, Spain06.2021
CIBTAC - Level 4 - Skin Peeling Treatments
Marbella Beauty Academy
Marbella, Spain06.2021
CIBTAC - Level 4 - Laser & IPL Hair For Growth Reduction
Marbella Beauty Academy
Marbella, Spain06.2021
CIBTAC - Level 3 - Body Massage
Marbella Beauty Academy
Marbella, Spain02.2019
CIBTAC - Level 3 - Facial Electrical Treatments
Marbella Beauty Academy
Marbella, Spain02.2019
CIBTAC - Level 3 - Fashion & Photographic Makeup
Marbella Beauty Academy
Marbella, Spain06.2018
CIBTAC - Level 2 - Nail Services
Marbella Beauty Academy
Marbella, Spain06.2018
CIBTAC - Level 2 - Facial Services
Marbella Beauty Academy
Marbella, Spain02.2018
Skills
- Trilingual: English, Dutch & Spanish
- In depth product & ingredient knowledge.
- Detail-oriented with focus on maintaining hygienic and safe working environment.
- Able to work effectively in team and independently
- Problem-Solving Skills
- Front Desk Management
Additional Information
- Knowledge in over 5 product lines, including Germaine de Capuccini, Jansen Cosmetics, Bio Therapeutics and Kaseo
- Worked with dermatologists to provide clients with pre & postoperative skin care treatments/regime
- Highest Customer rating, retention & rebooking (Over 79% of clients) in previous workplace
Languages
English, Dutch
Native language
Spanish
Advanced
C1
Timeline
Nail Technician & Aesthetician
Number 1 For Hair & Beauty
2021.08 - 2023.09
Aesthetician
Flawless Marbella
2018.02 - 2022.02
CIBTAC - Level 3 - Education And Training
Marbella Beauty Academy
CIBTAC - Level 4 - Microneedling
Marbella Beauty Academy
CIBTAC - Level 4 - Skin Peeling Treatments
Marbella Beauty Academy
CIBTAC - Level 4 - Laser & IPL Hair For Growth Reduction
Marbella Beauty Academy
CIBTAC - Level 3 - Body Massage
Marbella Beauty Academy
CIBTAC - Level 3 - Facial Electrical Treatments
Marbella Beauty Academy
CIBTAC - Level 3 - Fashion & Photographic Makeup
Marbella Beauty Academy
CIBTAC - Level 2 - Nail Services
Marbella Beauty Academy
CIBTAC - Level 2 - Facial Services
Marbella Beauty Academy
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