Miruna Stefania Ilie
International Tourism Student
The Hague
Summary
I am an intercultural skilled tourism management student with excellent teamwork, customer service, interpersonal and mindful leadership skills. Additionally, I am highly reliable, emotionally intelligent, empathic, and able to deliver high results under pressure or in challenging situations.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Social Media Marketing Intern
Fair Tourism Foundation
The Hague
01.2022 - 07.2022
- Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms (Instagram, Facebook, LinkedIn)
- Tracked social media engagement to identify high-performing ideas for campaigns.
- Created content strategies for digital media.
- Coordinated the team to improve the website
- Collaborated with team members to help expand marketing channels.
- Responded to comments, posts and questions from various channels.
- Created engaging content to catch attention of potential customers.
Human Resources Intern
Fair Tourism Foundation
The Hague
01.2022 - 07.2022
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Directly assisted the human resources and recruiting team for the recruitment and selection process
- Improved operations efficiency by effectively managing internal communications and operations.
- Organized and managed the recruitment and selection process for several positions (marketing, HRM)
- Supported efforts to optimize employee engagement, diversity and inclusion.
Hospitality Volunteer
Bedouin Forest Residence
Sevlijevo
07.2021 - 08.2021
- Greeted customers and provided friendly, knowledgeable service.
- Assisted in setting up the small-scale events and wedding setup (decoration arrangement and food and beverage arrangement)
- Assisted with creative decisions regarding the setup of multiple events (wedding, birthday celebration)
- Managed front-office operations
- Served 50+ guests at events
- Assisted the event manager with administrative tasks
Junior Tutor Volunteer
NHL Stenden
Leeuwarden
09.2019 - 09.2019
- Excellently coordinated and mentored 12 multicultural students during their first week of studies at NHL Stenden by being involved in daily interactive and educational activities
Educational Volunteer Animator
Osana Christian Foundation
Brasov
06.2016 - 07.2016
- Worked efficiently to entertain and teach underprivileged children with the help of socio-educational activities designed to contribute to their personal growth
Education
Bachelor of Arts - International Tourism Management
NHL Stenden
Leeuwarden, Netherlands 09.2019 - Current
High School Diploma -
Johannes Honterus
Brasov, Romania 09.2015 - 06.2019
Skills
Critical Thinking
undefinedTimeline
Social Media Marketing Intern
Fair Tourism Foundation
01.2022 - 07.2022
Human Resources Intern
Fair Tourism Foundation
01.2022 - 07.2022
Hospitality Volunteer
Bedouin Forest Residence
07.2021 - 08.2021
Bachelor of Arts - International Tourism Management
NHL Stenden
09.2019 - Current
Junior Tutor Volunteer
NHL Stenden
09.2019 - 09.2019
Educational Volunteer Animator
Osana Christian Foundation
06.2016 - 07.2016
High School Diploma -
Johannes Honterus
09.2015 - 06.2019
Certificates
Travelife Sustainability Certificate (2020)
By obtaining the certificate, I can fully understand and handle the full range of sustainability and Corporate Social Responsibility (CSR) themes and issues, such as human rights, animal welfare, ecosystem conservation, water and waste management, and customer protection.
The Fundamentals of Digital Marketing Certificate (2020)
During this 26 modules course, I expanded my knowledge and skills concerning content marketing, e-commerce, advertising on social media, and web optimization.
Certificates
Travelife Sustainability Certificate (2020)
By obtaining the certificate, I can fully understand and handle the full range of sustainability and Corporate Social Responsibility (CSR) themes and issues, such as human rights, animal welfare, ecosystem conservation, water and waste management, and customer protection.
The Fundamentals of Digital Marketing Certificate (2020)
During this 26 modules course, I expanded my knowledge and skills concerning content marketing, e-commerce, advertising on social media, and web optimization.
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