Mingailė Križanauskaitė
Helmond,Netherlands
Summary
Experienced worker with expertise in efficient time management, human resources procedures, and client support. Proficient in Microsoft Office. Demonstrates exceptional emotional intelligence and self-motivation, consistently delivering high-quality results. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Customer service manager
UAB ,,Palink"
Kaunas, Lithuania
08.2023 - 06.2024
- Addressed difficult situations to uphold client satisfaction
- Enhanced relationships by communicating effectively
- Handled customer complaints swiftly, improving retention
- Boosted company image by delivering exceptional customer care
- Ensured health and safety standards were consistently maintained
- Oversaw daily operations, ensuring optimal performance.
- Managed teams by overseeing hiring, training and professional growth of employees.
Security officer
UAB ,,Ekskomisarų biuras"
Kaunas, Lithuania
01.2023 - 06.2023
- Demonstrated strong communication and interpersonal skills with staff and visitors
- Supervised visitor sign-in process; ensured accurate record keeping
- Conducted regular patrols to ensure workplace safety
- Checked ID cards and documented details in security log.
Customer service manager
UAB ,,Credo partners"
Kaunas, Lithuania
06.2022 - 12.2022
- Handled bookings using effective calendar management
- Boosted company image by delivering superior customer service
- Handled challenging situations to achieve customer satisfaction
- Reviewed customer history to recommend suitable products and services
- Processed customer orders swiftly and accurately
Education
Professional bachelor of business management - Finance
Kaunas College
Kaunas 09.2021 - 06.2024
Skills
- Efficient time management
- Human resources procedures
- Client Support
- Microsoft Office Proficiency
- Analytical thinking and problem solving
- Emotional intelligence
- Self-motivation
Languages
Lithuanian
Native
English
Advanced
Affiliations
- Writing
- Swimming
- Reading
- Volunteering
- Traveling
Certification
Certificate in ,,Development of the circular economy in Lithuania and the EU".
Timeline
Customer service manager
UAB ,,Palink"
08.2023 - 06.2024
Security officer
UAB ,,Ekskomisarų biuras"
01.2023 - 06.2023
Customer service manager
UAB ,,Credo partners"
06.2022 - 12.2022
Professional bachelor of business management - Finance
Kaunas College
09.2021 - 06.2024
Certificate in ,,Development of the circular economy in Lithuania and the EU".
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