SPSS / Power BI
Mina Rohanian
User Experience Designer
Amsterdam,NH
Summary
Experienced UX Designer with years in enhancing briefs, defining objectives, and delivering exceptional user experiences. Skilled in executing research studies, creating high-quality UX deliverables, and advocating for user-centered design. Proficient in industry tools and committed to innovative, cutting-edge projects. Excellent communicator with strategic problem-solving skills and a passion for continuous improvement.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Customer Experience Designer
FedEx
06.2022 - Current
- Analyzed user behavior and feedback to optimize design and user experience.
- Created detailed wireframes and mockups to communicate design ideas effectively to cross-functional teams.
- Conducted user research to identify pain points, leading to more intuitive interface.
- Enhanced user satisfaction with introduction of user-centered design practices.
- Streamlined design processes, resulting in increased efficiency and faster project completion times.
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
UX Designer
FedEx
09.2021 - 06.2022
- Presented UX designs and solutions to senior staff, evangelizing for user-centric design decisions.
- Conducted thorough user research, identifying key pain points and opportunities for improvement.
- Enhanced user experience by designing intuitive navigation and visually engaging interfaces.
- Implemented effective usability testing methods to validate design decisions and iterate as needed.
- Applied both qualitative and quantitative analysis techniques to continuously improve end-user experiences.
- Identified opportunities for workflow improvements within the design team, implementing new tools and processes that increased efficiency and productivity.
Creative Designer
Nik Azin
02.2016 - 12.2018
- Delivered high-quality work under tight deadlines, maintaining a consistent level of excellence in all projects completed.
- Conducted regular research to stay abreast of product trends, implementing concepts to increase competitive advantage of brand and products.
- Translated trends into concepts and solutions relevant to brands, product categories and channels.
Visual Designer
Samin Design & Graphic Home
05.2015 - 01.2016
- Optimized interface layouts and visual hierarchy for better readability and user engagement.
- Developed wireframes, prototypes, and mockups to effectively communicate design concepts to stakeholders.
- Converted abstract ideas and requirements into user personas and storyboards.
- Targeted visual designs on specific audiences and applications.
- Distilled complex features and content into simple visual elements.
Product Designer
Kian Baspar Co.
05.2015 - 01.2016
- Managed multiple projects effectively in demanding environment with tight deadlines.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Used Adobe Creative Suite to edit images for use in marketing materials and website content.
- Identified design requirements for each project.
Education
Master of Science - Business Communication & Information Sciences
Tilburg University
Tilburg, Netherlands 04.2001 -
Skills
Task flow and customer Journey mapping
Software
Figma
Photoshop / Illustrator
Certification
PRINCE 2 Foundation , AXELOS Global Best Practice - Aug 2023 - Jul 2026
Accomplishments
- Innovative Workshop Facilitation: Delivered an interactive workshop by incorporating audience participation, resulting in a 50% higher attendance rate compared to previous sessions.
- Boosted User Engagement: Improved software communication strategies post-redesign, achieving a 55% increase in user engagement metrics.
- Data-Driven Insights: Conducted workshops, interviews, and user behavior tests to optimize a knowledge management software interface, increasing efficiency and user satisfaction.
- Collaborative Redesign: Partnered with cross-functional teams to redesign key software features, improving accessibility and enhancing the overall user experience.
Timeline
PRINCE 2 Foundation , AXELOS Global Best Practice - Aug 2023 - Jul 2026
08-2023
Scaled Agile, SAFe® - May2023- May2024
05-2023
Customer Experience Designer
FedEx
06.2022 - Current
UX Designer
FedEx
09.2021 - 06.2022
Creative Designer
Nik Azin
02.2016 - 12.2018
Visual Designer
Samin Design & Graphic Home
05.2015 - 01.2016
Product Designer
Kian Baspar Co.
05.2015 - 01.2016
Master of Science - Business Communication & Information Sciences
Tilburg University
04.2001 -
Similar Profiles
Sharun DhamodaranSharun Dhamodaran
Cargo Handler at FedExCargo Handler at FedEx
TACIE RABALAIS. P.E.TACIE RABALAIS. P.E.
Operations Engineer at FedExOperations Engineer at FedEx
Joab OdondiJoab Odondi
Field Linehaul Support Rep at FedExField Linehaul Support Rep at FedEx