Miles Brown
Den Haag
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Head Chef
Kentucky Fried Chicken
06.2021 - Current
- Placed orders to restock items before supplies ran out.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Maintained well-organized work space to keep work consistent.
- Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
- Monitored food production to verify quality and consistency.
- Trained new kitchen staff.
- Ensured timely delivery of all orders during busy services by implementing efficient workstations and streamlined plating processes.
- Trained junior chefs in advanced culinary techniques and food safety procedures, helping them grow professionally within the industry.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Thuisbezorg Courier
Thuisbezorg
01.2020 - 03.2021
- Adhered to all traffic laws while delivering safe transportation of goods.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Customer Service Agent
Jetblue
12.2016 - 09.2017
- participated in pre flight briefings ensuring clear understanding of flight details.
- confidential document controlling.
- Handled cash transactions accurately.
- Maintained strong communication channels with other departments including cabin crew,maintenance staff, and airport authorities for seamless operations.
- Utilized strong problem-solving skills to quickly identify and address customer issues.
- Baggage acceptance processing ensuring it reaches the correct destination.
- Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
- Kept up-to-date on flight schedules to provide accurate information for travelers seeking assistance.
- Handled escalated customer complaints professionally, implementing solutions that addressed concerns adequately.
- Continuously updated knowledge of airline policies regarding luggage weight limits, fees, seating assignments-helping customers make informed decisions.
- Collaborated with airline staff to address any delays or cancellations, providing prompt updates to affected passengers.
Education
High School Diploma -
St. Maarten Academy
Sint Maarten, Netherlands12.2016
Skills
- Strong Focus
- Determined
- Hardworking
- Diligent
- Very Assertive
- Proactive
Personal Information
Date of Birth: 05/02/98
Languages
English
Native language
Dutch
Intermediate
B1
Timeline
Head Chef
Kentucky Fried Chicken
06.2021 - Current
Thuisbezorg Courier
Thuisbezorg
01.2020 - 03.2021
Customer Service Agent
Jetblue
12.2016 - 09.2017
High School Diploma -
St. Maarten Academy
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