Milan Basil
Plymouth,Devon
Summary
Demonstrates proficiency in high-energy, team-focused settings, establishing productive atmospheres and facilitating effective collaboration to meet common objectives.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Sales Executive
AM Traders PVT Ltd
Aluva, Kerala, India
06.2022 - 07.2023
- The job for AM Traders was to analyzes reports and customer surveys and determines the prices of goods sold.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Conducted comprehensive market research for identification of emerging trends in consumer behaviour, contributing towards strategic planning process accordingly.
- Streamlined sales process to enhance operational efficiency and productivity.
Food and beverage attendant
Edassery Resorts
Kochi, kerala
10.2016 - 07.2018
- Set tables uniformly to enhance aesthetic appeal of dining room.
- Ensured high-quality food presentation through meticulous attention to detail.
- Collaborated with kitchen staff to facilitate seamless service delivery.
- Provided excellent service, significantly improving customer satisfaction.
- Demonstrated exceptional customer service by promptly attending to diner's needs.
Event coordinator
National Caters and Events
Kochi, Kerala, India
07.2015 - 09.2016
- Coordinated and executed diverse events, accommodating guest sizes from 50 to over 500.
- Managed end-to-end logistics, including venue selection and vendor coordination.
- Collaborated with clients to understand visions and deliver tailored experiences within budget.
- Ensured compliance with local hygiene and safety standards across all events.
- Maintained clear communication between kitchen, service team, and clients for seamless operations.
- Handled last-minute changes with a calm, solutions-oriented approach.
- Assisted in menu planning and provided on-site catering support for quality service.
- Contributed to marketing efforts through social media content and client feedback collection.
Education
MSc - Hospitality and Tourism Management
University of Plymouth
Plymouth, UK 01.2024 - 04.2025
B.Com - Bachelor of Commerce
Rabindranath Tagore University
Kochi, Kerala India 01.2019 - 01.2022
12 th - undefined
Kadamakudy higher secondary school
10 th - undefined
Samooham high school
Skills
Hygiene and food safety standards
High-pressure efficiency
Teamwork and communication
Customer service orientation
Cleaning and organization
Stock rotation and kitchen management
Order taking and serving
Multitasking and task adherence
Languages
English
Malayalam
Hindi
Tamil
Certification
National Cadet Corps (NCC), India
- Completed 2 years of NCC training under Army Unit
- Participated in TSC
- Developed discipline, leadership, teamwork, and a strong sense of civic responsibility
Timeline
MSc - Hospitality and Tourism Management
University of Plymouth
01.2024 - 04.2025
Sales Executive
AM Traders PVT Ltd
06.2022 - 07.2023
B.Com - Bachelor of Commerce
Rabindranath Tagore University
01.2019 - 01.2022
Food and beverage attendant
Edassery Resorts
10.2016 - 07.2018
Event coordinator
National Caters and Events
07.2015 - 09.2016
12 th - undefined
Kadamakudy higher secondary school
10 th - undefined
Samooham high school
Similar Profiles
PRIYANKA PANDEYPRIYANKA PANDEY
Backend Executive- Mutual Fund & Demat at Devmani Traders Pvt LtdBackend Executive- Mutual Fund & Demat at Devmani Traders Pvt Ltd
Pradip Kumar ThakurPradip Kumar Thakur
Store Manager at Saffron Lifestyle Traders Pvt Lmt.Store Manager at Saffron Lifestyle Traders Pvt Lmt.
Vipin pariharVipin parihar
Sr. Area Retail Manager at Saffron lifestyle traders pvt ltdSr. Area Retail Manager at Saffron lifestyle traders pvt ltd
Samuel ShortSamuel Short
Bartender at Salumi Bar & EateryBartender at Salumi Bar & Eatery
Olayemi AkinsuyiOlayemi Akinsuyi
RESIDENTIAL CHILDCARE OFFICER at Plymouth City CouncilRESIDENTIAL CHILDCARE OFFICER at Plymouth City Council