Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Milan Basil

Milan Basil

Plymouth,Devon

Summary

Demonstrates proficiency in high-energy, team-focused settings, establishing productive atmospheres and facilitating effective collaboration to meet common objectives.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Sales Executive

AM Traders PVT Ltd
Aluva, Kerala, India
2022.06 - 2023.07
  • The job for AM Traders was to analyzes reports and customer surveys and determines the prices of goods sold.
  • Developed customer loyalty with excellent customer service, leading to repeat business.
  • Conducted comprehensive market research for identification of emerging trends in consumer behaviour, contributing towards strategic planning process accordingly.
  • Streamlined sales process to enhance operational efficiency and productivity.

Food and beverage attendant

Edassery Resorts
Kochi, kerala
2016.10 - 2018.07
  • Set tables uniformly to enhance aesthetic appeal of dining room.
  • Ensured high-quality food presentation through meticulous attention to detail.
  • Collaborated with kitchen staff to facilitate seamless service delivery.
  • Provided excellent service, significantly improving customer satisfaction.
  • Demonstrated exceptional customer service by promptly attending to diner's needs.

Event coordinator

National Caters and Events
Kochi, Kerala, India
2015.07 - 2016.09
  • Coordinated and executed diverse events, accommodating guest sizes from 50 to over 500.
  • Managed end-to-end logistics, including venue selection and vendor coordination.
  • Collaborated with clients to understand visions and deliver tailored experiences within budget.
  • Ensured compliance with local hygiene and safety standards across all events.
  • Maintained clear communication between kitchen, service team, and clients for seamless operations.
  • Handled last-minute changes with a calm, solutions-oriented approach.
  • Assisted in menu planning and provided on-site catering support for quality service.
  • Contributed to marketing efforts through social media content and client feedback collection.

Education

MSc - Hospitality and Tourism Management

University of Plymouth
Plymouth, UK
2024.01 - 2025.04

B.Com - Bachelor of Commerce

Rabindranath Tagore University
Kochi, Kerala India
2019.01 - 2022.01

12 th - undefined

Kadamakudy higher secondary school

10 th - undefined

Samooham high school

Skills

Hygiene and food safety standards
High-pressure efficiency
Teamwork and communication
Customer service orientation
Cleaning and organization
Stock rotation and kitchen management
Order taking and serving
Multitasking and task adherence

Languages

English
Malayalam
Hindi
Tamil

Certification

National Cadet Corps (NCC), India

  • Completed 2 years of NCC training under Army Unit
  • Participated in TSC
  • Developed discipline, leadership, teamwork, and a strong sense of civic responsibility

Timeline

MSc - Hospitality and Tourism Management

University of Plymouth
2024.01 - 2025.04

Sales Executive

AM Traders PVT Ltd
2022.06 - 2023.07

B.Com - Bachelor of Commerce

Rabindranath Tagore University
2019.01 - 2022.01

Food and beverage attendant

Edassery Resorts
2016.10 - 2018.07

Event coordinator

National Caters and Events
2015.07 - 2016.09

12 th - undefined

Kadamakudy higher secondary school

10 th - undefined

Samooham high school
Milan Basil