Overview
Work History
Education
Skills
References
Timeline
Generic

Mihail Marinov

Cheltenham,Gloucestershire

Overview

13
13
years of professional experience

Work History

Courier

TNM Solutions
Gloucester
03.2020 - Current
  • Consistently met high customer expectations through efficient, accurate delivery service and 100% delivery attempts.
  • Operated with safety and skill to avoid accidents or delivery delays, protecting both company and customer interests.
  • Communicated with all partners, including dispatchers, upper management and colleagues.
  • Keeping 100% positive company image
  • Processed paperwork accurately to avoid misplacement of goods.

Lead Driver

Seehra Transport
Droitwich Spa, Worcestershire
10.2020 - 03.2021
  • Keeping FDDS above 99.50%
  • Control and monitor daily operation to meet and exceed company goals.
  • Addressed customer issues to ensure swift and successful resolution.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Assessed drivers performance on daily basis leading to improvement in first time delivery success and targets above 99.20%
  • Have completed daily vehicle safety checks

Courier Driver

ATA Couriers
Droitwich, Worcestershire
06.2017 - 01.2020
  • Have taught new starters to become successful DA`s and retrained long time standing drivers who under perform .
  • Performed safety inspections to ensure working order of vehicle and reduce risk of road accidents.
  • Completed daily inspection checklist before first delivery of day.
  • Fostered positive working relationships with customers by responding to questions and concerns.

Owner Driver Franchise

DPD Group
Gloucester
03.2016 - 07.2018
  • Daily 100% Pre departure
  • Managed busy pickup and delivery schedules, consistently meeting time framed deadlines.
  • Arranged for cover drivers when required.
  • Maintained detailed, precise drivers log in line with current regulations.
  • Operated with safety and skill to avoid accidents or delivery delays, protecting both company and customer interests.
  • Maintained optimal vehicle road condition

Lead Driver

AHC Couriers
Bristol Avonmouth
06.2015 - 03.2016
  • Assisted recruitment staff with recruitment events.
  • Screened applicant CVs and coordinated both phone and in-person interviews.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Managed documentation of completed work and training on new starter drivers. Successfully Managed up to 50 drivers on daily basis.
  • Vehicles safety checks and logs and communicate with team of couriers and clients to make sure all shipments are received by customer on first time delivery attempt.
  • Ensure Couriers get support needed.

Lead Driver

Onshore Logistics
Bristol
03.2014 - 06.2015
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Coordinated with 25 team members and remained flexible in work scheduling.
  • Delivered outstanding customer care and performance
  • Interacted with customers and stakeholders.

Manager on Duty

Domino`s Pizza
Tewkesbury, Gloucestershire
11.2011 - 02.2014
  • Reduced labour cost by 14 % by effectively planning ahead .
  • Reduced employee turnover by 30% through regular team and personal meetings .
  • Reduced average contract expenses by 10% through negotiations with vendors.
  • Hired, trained, tasked and evaluated food handlers and shift managers staff.
  • To implement process development and improvement in areas of cost, quality and customer service.
  • Demonstrate knowledge and application of HACCP principles.
  • Demonstrates ability to prioritize activities in order to meet business critical time lines.
  • Control and manage Health and Safety and Food Safety at premises

Education

High School Diploma - Automation and Electronics

Professor Asen Zlatarov
Pleven, Bulgaria
05.2005

Skills

  • Cost reduction strategies
  • Budgeting and forecasting
  • Understanding of HACCP principles
  • Process improvement
  • Performance evaluations
  • Detail-orientated
  • Work flow planning
  • Process improvement
  • Warehouse and manufacturing operations
  • Workflow analysis

References

References available upon request

Timeline

Lead Driver

Seehra Transport
10.2020 - 03.2021

Courier

TNM Solutions
03.2020 - Current

Courier Driver

ATA Couriers
06.2017 - 01.2020

Owner Driver Franchise

DPD Group
03.2016 - 07.2018

Lead Driver

AHC Couriers
06.2015 - 03.2016

Lead Driver

Onshore Logistics
03.2014 - 06.2015

Manager on Duty

Domino`s Pizza
11.2011 - 02.2014

High School Diploma - Automation and Electronics

Professor Asen Zlatarov

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Mihail Marinov