Michael Moyst
St. John's
Overview
9
9
years of professional experience
Work History
Taxpayer Services Agent
Canada Revenue Agency
10.2022 - 05.2023
- Respond promptly and professionally to inquiries via phone regarding tax-related matters
- Investigate and resolve taxpayer issues or concerns effectively, demonstrating patience and empathy
- Offer guidance on available online resources, tools, and self-service options to facilitate taxpayers' access to information
- Provide clear and accurate explanations of tax processes, forms, deadlines, and obligations to taxpayers.
Shop Lead
Tweed
09.2020 - 10.2021
- Received shipments of cannabis and cannabis related products and accessories and ensured proper storage and documentation
- Destroyed aged or damaged cannabis products
- Welcoming and assisting all customers that visit store
- Professionally and courteously handling all inquiries, feedback, complaints or concerns
- Responded to guest inquiries with comprehensive knowledge and accuracy
- Maintained sales goals on daily and weekly basis
- Closing and completing all end of day reports and procedures
- Ensured cleanliness and tidiness of store
Tweedtender
Tweed
09.2018 - 09.2020
- Helped customers find the right product for them by conversing with them and offering education when applicable.
- Handled POS transactions
- Maintained store cleanliness
Production Cook
Swiss Chalet Rotisserie & Grill
03.2014 - 10.2019
- Portioned out food and measured ingredients properly to prepare recipes.
- Observed food safety practices including proper cleaning and good hygiene to prevent food borne illnesses.
- Safely operated all kitchen equipment to avoid job injuries and mishaps.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Education
Associate of Arts - Music: Performance, Business & Technology
College of The North Atlantic
St. John's, NL2018
Skills
- Oral & Written Communication - Experience working in tourism and customer service has helped develop keen communication skills Completed business and human resources courses in diploma program
- Attention to Detail - Experience working with controlled substances and following detailed procedure when receiving, storing and selling products I also have experience in audio engineering which requires a lot of attention to small details and repetitive tasks
- Creativity - Produced photo and video content on multiple social media pages for musical acts Produced music for local artists Steadily writing, recording and releasing music since 2010 Nominated for MusicNL Hip-Hop Artist Of The Year 2018
References
David Timlin - Former Store Manager
Tweed
50 Commonwealth Ave Unit 5, Mount Pearl, NL A1N 1W8
(709) 689 - 9384
david.j.timlin@gmail.com
Rieta Clarke - Shop Lead
Tweed
50 Commonwealth Ave Unit 5, Mount Pearl, NL A1N 1W8
(709) 730 - 2289
rieta.clarke@tweed.com
Timeline
Taxpayer Services Agent
Canada Revenue Agency
10.2022 - 05.2023
Shop Lead
Tweed
09.2020 - 10.2021
Tweedtender
Tweed
09.2018 - 09.2020
Production Cook
Swiss Chalet Rotisserie & Grill
03.2014 - 10.2019
Associate of Arts - Music: Performance, Business & Technology
College of The North Atlantic
Similar Profiles
Sumair KhattakSumair Khattak
Identity Protection Services Officer at Canada Revenue Agency - Agence du revenu du CanadaIdentity Protection Services Officer at Canada Revenue Agency - Agence du revenu du Canada
Kumar TusharKumar Tushar
Error Examiner at Canada Revenue Agency - Agence du revenu du CanadaError Examiner at Canada Revenue Agency - Agence du revenu du Canada
Gino VaillancourtGino Vaillancourt
Assistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du CanadaAssistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du Canada
Michelle CheungMichelle Cheung
Collections Officer at Canada Revenue AgencyCollections Officer at Canada Revenue Agency
Joey WarfordJoey Warford
Member Service Representative at FFAW-UNIFORMember Service Representative at FFAW-UNIFOR