Mia Verlen
Profielschets
Dedicated manager with human-centric approach to boosting sales and motivating teams. Highly organised and ambitious, but personable and approachable. Committed to customer satisfaction, staff wellfare and business success.
Overzicht
13
13
years of professional experience
Werkervaring
Assistant Shop Manager
O'Neill
Roermond
10.2024 - 06.2025
Assistant Shop Manager
Diesel Bijenkorf
Maastricht
05.2022 - 05.2023
- Assisted selling
- Supervising and training staff
- Visual merchandising
- Managing deliveries, returns, transfers
- Stockroom organization
- Completing day-to-day operation of the store in the absence of the Store Manager
Technical Support Representative
Teleperformance
Maastricht
11.2020 - 04.2022
- Customer service and back office
Assistant Floor Manager
La Piazza Restaurant
Turin
06.2019 - 08.2020
- Staff supervision
- Customer service
- Operational support
- Training
- Inventory management
Supervisor
La Piazza Restaurant
Turin
11.2017 - 01.2019
- Staff management
- Customer service
- Managing daily operations, ensuring the restaurant is prepared for service, and maintaining a clean and organized environment.
- Inventory and supplies
- Kassa
Assistant Store Manager
Ocularium Sunglasses&Eyewear
Turin
06.2014 - 08.2017
- Assisted selling
- Visual merchandising
- Stockroom organization
- Supervising and training staff
Sales Assistant
Prada
Turin
03.2012 - 05.2014
- Assisted selling
- Cross-selling and additional sales
- Understanding the customer's needs, both expressed and hidden
- Managing point-of-sale processes
Opleidingen
Music arts, performing and teaching -
State Music Conservatory "Guiseppe Verdi"
Turin, ItalyVaardigheden
- Communication
- Attention to detail
- Sales and customer service
- Visual merchandising
- Staff Training
- Problem-Solving
LANGUAGES
Russisch
Italian
English
French
Dutch
Russisch
HOBBIES AND INTERESTS
- Personal Development
- Healthy lifestyle
- Arts / Fashion / Cinema
- Psychology
- Yoga / Nature
Tijdlijn
Assistant Shop Manager
O'Neill
10.2024 - 06.2025
Assistant Shop Manager
Diesel Bijenkorf
05.2022 - 05.2023
Technical Support Representative
Teleperformance
11.2020 - 04.2022
Assistant Floor Manager
La Piazza Restaurant
06.2019 - 08.2020
Supervisor
La Piazza Restaurant
11.2017 - 01.2019
Assistant Store Manager
Ocularium Sunglasses&Eyewear
06.2014 - 08.2017
Sales Assistant
Prada
03.2012 - 05.2014
Music arts, performing and teaching -
State Music Conservatory "Guiseppe Verdi"