I have a degree in management & before that I worked as a construction aid after completing 5 five-year engineering program without holding a degree; finally, I obtained an MA in good governance & leadership
Overview
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1
Certification
Work History
Good governance&change expert
Mower
09 2013 - 02 2020
Follow up on change tools prescribed by the government such as BPR, citizencharter, BSc, etc.by giving feedback in form of report,supervision&evaluation
Conducting employees & customer survey on satisfaction so as to identify good governance problems & to solve them in short -long term basis
Follow up /supervise quick wins applied on public entities for service delivery
Solving grievances related to service delivery by providing service based on standard/citizen charter
Education
Master - Good Governance& Leadership
Civil service university of Ethiopia
07.2013
Skills
Computer skills such as word , excel, spss, etc
Training on change tools like BSc, bpr&cinflict management
Management skill of planning, organizing, staffing, directing & controlling
Leadership skills of motivation, directing & risk taking, empathy, etc