Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Admin | Training & Development
Mainfreight Europe
04.2023 - 09.2023
Designed and executed tailored training sessions, improving skill sets across the European branches and directly contributing to enhanced performance metrics
Led initiatives to promote training programs, increasing participation by 30% and fostering a culture of continuous learning and development.
Talent Hunter | Training & Development
Mainfreight Europe
07.2022 - 04.2023
Streamlined the recruitment process in 10 European countries to significantly shorten the time-to-hire while enhancing the quality of candidates for the Development Programme
Established strategic partnerships with leading universities and industry partners across EU to increase the talent pool
Improved online recruitment strategies through targeted ads on Google, Facebook, and LinkedIn, boosting applicant numbers and enhancing brand visibility.
Human Resources Assistant
ByArcadia
04.2022 - 08.2022
Worked directly with the CEO of the organization on monitoring academic staff's contract‑based allocations and representations by brand management features of WIX.
Research Assistant
Tilburg University
12.2021 - 04.2022
Enhanced research project outcomes by developing a sophisticated Excel-based coding system for open-ended questions, improving data analysis accuracy and efficiency.
Human Resources Intern
METU Psychological Counselling And Guidance Center
06.2019 - 12.2019
Managed day‑to‑day administrative functions, including scheduling appointments, responding to inquiries, and maintaining records.
Provided information and assistance to clients regarding services offered, appointment availability, and payment procedures.
Education
Master of Arts in Digital Culture Studies -
Tilburg University
Tilburg, NB
08.2022
Bachelor of Arts in Psychology -
Bilkent University
06.2020
Skills
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Digital Communication Tools (Slack, Microsoft Teams)
Content Management Systems
Canva
Applicant Tracking Systems
LinkedIn Recruiter
Search Engine Optimization
Certification
SEO
Google Ads
Microsoft Excel
Languages
English
Turkish
Farsi
Azerbaijani
Technical Skills
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Digital Communication Tools (e.g., Slack, Microsoft Teams)
Content Management Systems
Canva
Applicant Tracking Systems (ATS)
LinkedIn Recruiter
SEO
Timeline
Admin | Training & Development
Mainfreight Europe
04.2023 - 09.2023
Talent Hunter | Training & Development
Mainfreight Europe
07.2022 - 04.2023
Human Resources Assistant
ByArcadia
04.2022 - 08.2022
Research Assistant
Tilburg University
12.2021 - 04.2022
Human Resources Intern
METU Psychological Counselling And Guidance Center
<ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief<ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief