Mei Ling Wong
Utrecht
Summary
An experienced service technologist in the specialized nutrition liquid product development team. I have prior experience in market research, product research and customer satisfaction in both research agency and customer side. In between the process of my migration to the Netherlands, I also gained some administrative work experience.
Overview
17
17
years of professional experience
Work History
Product Design and Development Technologist
Danone Research
Utrecht
07.2023 - Current
- Manage the service box for Specialized Nutrition Liquid products
- Providing information about commercialized products to relevant stakeholder: Medical affairs, registration etc
- Responsible for maintaining the R&I PDS site: Managing access and product documents
- Supporting product development team: for example shelf life request, managing shelf life reports, data checking and data cleaning
Homemaker/ Stay at Home Mom
-
Utrecht, Netherlands
11.2016 - 05.2023
- Managed household finances and operations
- Financial activities included budgeting, cash management, forecasting and ensuring bills are monitored and paid timely
- Scheduling and coordination activities among all members of household
- Managed household maintenance and other activities
Preparation for NT2 and Integration Exams
-
Utrecht, Netherlands
07.2015 - 10.2016
- Completed intensive Dutch classes (A2 t/m B1.2)
- Completed the integration course and exam
- Volunteer work in a small cafe/catering company during the integration course
Administative Personel (Temporary)
Trisilco Radiance Communication
Malaysia
02.2015 - 06.2015
- Organizing and scheduling meetings, Creating meeting minutes
- Managing data in spreadsheets and reports
- Perform administrative work, including preparing documents, keeping records and reports up to date
Administation & Research (Temporary)
PwC Strategy& Malaysia
Malaysia
07.2014 - 10.2014
- Handling administrative tasks, for example updating and managing information over people and organizations
- Collecting, compiling and checking important information
- Conducting small scale research projects
Market Insights Executive
KFC Malaysia
Malaysia
07.2012 - 02.2014
- Responsible for all market researches of marketing and R&D department
- Discussion with manager about upcoming research projects
- Making contact and discuss with market research agencies
- Supervising and managing ongoing projects
- Checking and making changes to reports of all the market researches (especially reports from research agencies) before presentation
- Planning and scheduling meeting with board of directors over project findings
- Conducting small scale ad-hoc research projects
- Managing customer queries and reward redemption for KFC customer card
Senior Researcher
Ipsos Malaysia
Malaysia
03.2008 - 06.2012
- Making contact and discussing research projects with clients
- Writing research proposals
- Conducting and supervising research projects
- Checking and processing collected data
- Data analyzing together with manager/director
- Writing research reports
- Coaching junior researchers in my team
- Focusing on FMCG clients, specializing in product/ consumer researches
Education
NT2 I - Dutch als Second Language Program 1
Lest Best
Utrecht, Netherlands01.2016
Bachelor - Psychological Science
University of South Australia
Australia12.2007
No Degree - High School Diploma
SMK Menjalara
Malaysia12.2000
Skills
- Microsoft Excel
- Microsoft Powerpoint
- SPSS
Personal Information
- Place of Birth: Malaysia
- Date of Birth: 07/31/83
- Gender: Female
- Nationality: Malaysian
Hobbies and Interests
- Travelling
- Reading
Languages
English
Native language
Chinese (Cantonese)
Upper intermediate
B2
Dutch
Intermediate
B1
Malay
Intermediate
B1
Timeline
Product Design and Development Technologist
Danone Research
07.2023 - Current
Homemaker/ Stay at Home Mom
-
11.2016 - 05.2023
Preparation for NT2 and Integration Exams
-
07.2015 - 10.2016
Administative Personel (Temporary)
Trisilco Radiance Communication
02.2015 - 06.2015
Administation & Research (Temporary)
PwC Strategy& Malaysia
07.2014 - 10.2014
Market Insights Executive
KFC Malaysia
07.2012 - 02.2014
Senior Researcher
Ipsos Malaysia
03.2008 - 06.2012
NT2 I - Dutch als Second Language Program 1
Lest Best
Bachelor - Psychological Science
University of South Australia
No Degree - High School Diploma
SMK Menjalara
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