Meghan Hiemstra

• Return To Work Health and Wellness Supervisor Western Canada.
• Supervise Return to Work, Health an Wellness Advisor teams at Brucejack and Red Chris Mines
• Coordinate, administrate, promote disability management best practices, provide expert advise and training for over 2000 employees. Developed and facilitate the Stay at Work/Return to Work program. Work with Stakeholders including WorkSafeBC, Employee's Advisory Office, CCI Health, Total Physio, Health practitioners, Managers/Supervisors and Employees. Support injured workers in the continuum of care, can also include injured worker support taping, exercise prescription, restricted work plan development, ergonomic job assessments, supervisor/employee coaching and instruction/development for modified work options/plans.
• Developed and deliver monthly the Stay at Work/Return to work Manager/Supervisor training.
• Created Employer's claim cost report comparing data from the past 4 years.
• Health & Safety Advisor for Camp Services, follow up on first aid reports mentor and coach Supervisors to conduct health and safety investigations, JHA and FLHA support, participate in Toolbox Meetings, help facilitate corrective actions and the PASS program.
• Created Health, Wellness and Fitness Plan for Red Chris and Brucejack Mines
• Teach a variety of fitness classes daily, lead Stretch & Flex's at Toolbox meetings per week. Provide extra stretching/foam rolling programs for higher risk injury jobs like Geology, Surface Operations, Rope Access, Housekeeping & Kitchen. In 2022 this program has reduced MSI in a one-year period from 11 to 2.
• Developed a Stretch & Flex Mentorship program educating, training, coaching, and mentoring over 80 stretch and flex champions.
• Deliver one on one health coaching, personal training, and nutritional counseling. Support mental health and psychological safety.
• Monitor the weight rooms, fitness studios and ensure equipment is in good working order. Created a preventative maintenance program for each piece of equipment for all camps.
• Created a capital budget plan for moving Health, Wellness and Fitness forward.
• Create a monthly health, fitness and wellness challenge, and a weekly health and wellness tip sheet for all Newmont employees.
• During Covid-19 created a YouTube Workout channel. Channel has over 60 workout videos, ranging from yoga, sleep routines, stretch & flexes for toolbox meetings, two 30-day workout challenges.
• Healthy foods coordinator working with the kitchen to provide resources, training, and development of healthy food options for all.
• Develop and maintain relationships with Indigenous groups and community organizations.

Co Lead of the Brucejack Recreation committee.

• Increased membership by an average of 15% per month in my first year of operation through exceptional member services, quality programs and extensive marketing campaigns. Lead our Y to the top spot in Canada in Membership Growth.
• Dynamics for Membership Project Lead for YMCA Canada. Worked with KPMG Netherlands and YMCA Canada as the Project Lead for 44 YMCA-YWCA’s across Canada. Responsible for supporting the adaptation of business systems, managing change and processes involved with this large-scale software transition.
• Fiscally responsible for a 10-million-dollar budget as well as many service contracts and Government program contracts. Reported directly to the CEO regarding targets involving revenue, compensation expenses, and other key performance ratios. Enhanced operational performance by developing effective business strategies, systems and procedures.
• Direct leadership and operation of the Kamloops, John Tod Centre YMCA-YWCA and the Downtown YMCA-YWCA- 8,000-person membership facility combined. Leadership Team direct reports included Facilities Service Director, Directors of Health and Wellness (2), Membership Directors (2) and Aquatics Director. Recruited, trained and empowered employees to achieve key performance indicators. Hands on leadership to facility including recruitment, training, coaching and mentoring of all staff and volunteers. Staff team of 120. Volunteer team of 300.
• Certified Training Educator YMCA National (Train the Trainer)-Taught all YMCA-YWCA National Certification programs and mentored a team of 5 Trainers.
• Team member of Violence Against Women and Interventive Services, Y Opportunity Fund, YWCA Strong kids, Power of Being a Girl and StrenthIN Being a Boy committees. Programs that foster leadership, belonging and connection.
• Identify and manage risk and safety, responsible for all incident reports as well as customer feedback and complaints.
• Responsible for volunteer recruitment and engagement of a large volunteer team, including education, coaching, and mentorship programs. Over 300 volunteers total. Chair of the BC Annual YMCA health and wellness retreat.
• Developed relationships with surrounding community partners i.e. School Board, Interior Health Authority, Rick Hansen Foundation, City of Kamloops, Kamloops Indian Band, ICBC, WCB.
• Program liaison and contract management for Kamloops Indian Band, Shapedown BC, Cook It Like It Try It, Choose to Move, Joint replacement, and Parkinson programs. Former MEND Program Coordinator.
• Taught a variety of Group fitness classes a week, allowed me to stay build relationships and stay connected.

• Development and implementation of recreation and social programs for a population of 50,000.
• Strategic planning and development of 2 brand new facilities in West Vancouver opened 2002/2003. This included chairing a community focus group to gain direction for fitness and health services.
• Led and motivated 120 employees through supervision, training and coaching on duties and daily operational activities. Oversaw daily operations of Health, Wellness and Fitness program functions.
• Managed program operations and provided strategic leadership for all workers.
• Researched health center standards and guidelines to identify best practices and improvement opportunities. Collaborated with various parties involved in program to evaluate successes and failures as well as develop new partnerships and make proactive changes.
• Minimized financial risk by establishing and maintaining best financial practices. Setting an annual budget of over $6 million and operating within budgeted costs.
• Community liaison with major stakeholders: North Shore School District, North Shore Health Board, 5 physiotherapy clinics, ICBC, WCB, BC Women’s Hospital and Lions Gate Hospital.
• Recruitment, hiring, coaching, assessing employee performance, exercising disciplinary actions and dealing with unionized employees.
• Customer service, sales, advertising, marketing and public relations, creation and bi-monthly publication of fitness newsletter and quarterly production of a 10-page health and wellness section in a West Vancouver leisure Guide.
• Implementation of programs, activities, workshops and seminars, fitness evaluations, exercise prescription and nutritional counseling, instruction of a variety of fitness classes and specialty programs.