Summary
Overview
Work History
Education
Skills
Playing Cricket is my Hobby
Languages
Timeline
SalesAssociate
Md Rabbi Hossan Emon

Md Rabbi Hossan Emon

Amsterdam

Summary

Dynamic Sales Associate with a proven track record at H&M Hennes & Mauritz, excelling in customer service and sales strategies. Leveraged exceptional people skills and sales expertise to boost customer satisfaction and store performance. Adept at teamwork and collaboration, consistently meeting deadlines and driving sales growth.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

1
1
year of professional experience

Work History

Sales Associate

H&M Hennes & Mauritz
07.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

BBA - Business Administration

University Of Applied Sciences Europe
Amsterdam, Netherlands
02-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Goal oriented
  • Excellent people skills
  • Exceptional customer service
  • Sales expertise
  • Product sales
  • Sales strategies
  • Meeting deadlines
  • Retail store operations
  • Sales training
  • Sales development
  • Negotiation tactics
  • Social perceptiveness
  • Public relations

Playing Cricket is my Hobby

Cricket is a key sport that has helped me develop team building, communication skills, and understanding of situations, gaining valuable experiences from my childhood and professional experiences.

Languages

English
Full Professional
Hindi
Professional Working
Bengali
Native or Bilingual
Dutch
Elementary

Timeline

Sales Associate

H&M Hennes & Mauritz
07.2023 - 08.2024

BBA - Business Administration

University Of Applied Sciences Europe
Md Rabbi Hossan Emon