Max Willemse
Backoffice Coordinator IT
Vestingsmuur 7
Summary
A connector between individuals, departments, and organizations. Additionally, I am a motivated, curious, and proactive team player. I firmly believe in building and maintaining sustainable relationships. For me, this is the key way to make an impact.
Overview
12
12
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Backoffice Coordinator IT
VolkerWessels Infra Digital
04.2023 - Current
- Coordinating work, inquiries, and requests across various teams
- Assisting in the onboarding of new and existing products/services within the business units
- Managing the department’s budget and our company’s software asset repository
- Serving as a functional administrator and a point of contact for ServiceNow. Played a significant role in its onboarding within Infra Digital, including inventorying service requests and building the Configuration Management Database (CMDB). Additionally, conducted training sessions for our colleagues and external clients
Product Engineer IT
RISK
06.2018 - 04.2023
- Responsible for planning and achieving our 4-week sprints. The team consisted of 5 colleagues
- Configuration of new and/or modified acceptance guidelines, rates, terms, and other insurance-related aspects within the Business Rules Engine
- Development, testing, and release of software, as well as maintenance of the DTAP environments
- Led several projects in the field of automation and innovation
Claims Handler
Univé
07.2016 - 06.2018
- Claims handling for the home contents and residential property branches
- During the absence of an external colleague, I observed this for six months
Insurance Advisor
Univé
03.2012 - 07.2016
- Advising clients on private insurance matters
Education
High School Diploma -
College De Heemlanden
Houten 04.2001 -
Skills
Collaboration
Building Relationships
ITIL
Analytical Thinking
Certification
ITIL Foundation
Timeline
ITIL Foundation
08-2023
Backoffice Coordinator IT
VolkerWessels Infra Digital
04.2023 - Current
AWS Certified Cloud Practitioner
07-2019
Product Engineer IT
RISK
06.2018 - 04.2023
Claims Handler
Univé
07.2016 - 06.2018
Insurance Advisor
Univé
03.2012 - 07.2016
High School Diploma -
College De Heemlanden
04.2001 -