Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Max Willemse

Max Willemse

Backoffice Coordinator IT
Vestingsmuur 7

Summary

A connector between individuals, departments, and organizations. Additionally, I am a motivated, curious, and proactive team player. I firmly believe in building and maintaining sustainable relationships. For me, this is the key way to make an impact.

Overview

12
12
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Backoffice Coordinator IT

VolkerWessels Infra Digital
04.2023 - Current
  • Coordinating work, inquiries, and requests across various teams
  • Assisting in the onboarding of new and existing products/services within the business units
  • Managing the department’s budget and our company’s software asset repository
  • Serving as a functional administrator and a point of contact for ServiceNow. Played a significant role in its onboarding within Infra Digital, including inventorying service requests and building the Configuration Management Database (CMDB). Additionally, conducted training sessions for our colleagues and external clients

Product Engineer IT

RISK
06.2018 - 04.2023
  • Responsible for planning and achieving our 4-week sprints. The team consisted of 5 colleagues
  • Configuration of new and/or modified acceptance guidelines, rates, terms, and other insurance-related aspects within the Business Rules Engine
  • Development, testing, and release of software, as well as maintenance of the DTAP environments
  • Led several projects in the field of automation and innovation

Claims Handler

Univé
07.2016 - 06.2018
  • Claims handling for the home contents and residential property branches
  • During the absence of an external colleague, I observed this for six months

Insurance Advisor

Univé
03.2012 - 07.2016
  • Advising clients on private insurance matters

Education

High School Diploma -

College De Heemlanden
Houten
04.2001 -

Skills

Collaboration

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Certification

ITIL Foundation

Timeline

ITIL Foundation

08-2023

Backoffice Coordinator IT

VolkerWessels Infra Digital
04.2023 - Current

AWS Certified Cloud Practitioner

07-2019

Product Engineer IT

RISK
06.2018 - 04.2023

Claims Handler

Univé
07.2016 - 06.2018

Insurance Advisor

Univé
03.2012 - 07.2016

High School Diploma -

College De Heemlanden
04.2001 -

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Max WillemseBackoffice Coordinator IT