CRM Systems
Max La Faille
Allround
Onnen
Summary
Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Client- focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick- learning with excellent multi-tasking skills and mastery of new technology.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Uber Partner
Uber
09.2023 - Current
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel
- Accepted and processed fares
- Assisted passengers with loading and unloading luggage for enhanced customer care
Taco Cook
Hotel Not Hotel
09.2023 - 01.2024
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Animator
Servizi Animazione
02.2023 - 05.2023
- Collaborated with motion capture department to collect and apply data for specific characters.
- Worked alongside writers and producers to create unique designs to translate artistic vision into visual medium.
- Designed procedures for storyboard composition, action creation and storytelling protocols to complete 10 projects.
- Combined technical and artistic abilities to accomplish challenging animation objectives.
Freelance Work - Freelance Outsourcing Company
Own Company / Self Employed
10.2020 - 12.2022
- Heijn, AKO, Shell, BP,Spar, Toolstation, Total Energies
- Esso, Texaco, Dinner Train, Eurest Campus, VU
- Amsterdam, Nike European Headquarters, Hutten
- Catering, BlueRhapsody, Van der Valk Hotel, Fletcher
- Hotel, Europarcs, DeFabrique, Meta,
- Hospitality work: Waiting, Hosting, Chef work.
- Retail work: Cashier, Stocking, Cleaning.
- Sales work: Face-to-face direct sales.
Assistant Manager
La Bodega
09.2018 - 11.2020
- Carried out day-to-day duties accurately and efficiently
- Created employee schedules to align coverage with forecasted demands
- Mentored team members to enhance professional development and accountability in workplace
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Supervised staff and delegated tasks to maintain positive, productive administrative operations
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel
- Developed and implemented improved filing systems for enhanced order and accuracy.
Tech Sales Agent
Golden Monkey
12.2017 - 08.2018
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Assisted call-in customers with questions and orders.
Sales Agent Representative
Meta
01.2015 - 06.2017
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Education
Bachelor of Science - International Business Administration
Wittenborg University
Apeldoorn, The Netherlands 09.2012 - 05.2016
Skills
Accounting
Documentation & Reporting
Account Management
Analytical Problem Solving
Interpersonal Communication
Information Technology
KPI Management
Marketing
Stragetical Planning
Software
Office Systems
Certification
Scenario Writing
Timeline
Uber Partner
Uber
09.2023 - Current
Taco Cook
Hotel Not Hotel
09.2023 - 01.2024
Animator
Servizi Animazione
02.2023 - 05.2023
Freelance Work - Freelance Outsourcing Company
Own Company / Self Employed
10.2020 - 12.2022
Assistant Manager
La Bodega
09.2018 - 11.2020
Tech Sales Agent
Golden Monkey
12.2017 - 08.2018
Acting
12-2017
Video Editing
07-2017
Sales Agent Representative
Meta
01.2015 - 06.2017
Scenario Writing
02-2014
Bachelor of Science - International Business Administration
Wittenborg University
09.2012 - 05.2016