Matthijs Bal

• Directed sales support staff in administrative tasks to help sales reps close deals.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Drove team of 15 direct reports.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
• Evaluated performance against goals and implemented appropriate development plans.
• Executed strategic plans for growth and new acquisitions.

• Increased client base by identifying and pursuing new business opportunities through market research and networking.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Delivered presentations at customers, raising company profile and attracting potential clients.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Negotiated client contracts and agreements to cultivate profitable business transactions.
• Fostered a positive work environment that encouraged open communication among team members, promoting collaboration toward achieving shared goals.

• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Increased sales revenue by developing and implementing effective sales strategies.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

Responsible for all export sales quotes and orders ( Europe orientated ). Most common countries where, Spain, Italy, United Kingdom, Scandinavia, Poland, Germany & France. Including a total logistic solution A to Z.

Write offers and orders through the system, e-mail and per telephone, Sales and customer support through e-mail and telephone, back office related work, Owning the process from offer stage to order delivery stage, National and international sales, Customer advice, Selling a wide range of electrical products and accessory, Technical advice to customers, Administrative work, Logistic solutions, IT solutions, Project management, Market research, Available for work overseas.

• Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
• Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
• Trained new servers on restaurant policies and procedures.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Inspected dishes and utensils for cleanliness.
• Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
• Trained new waitstaff on proper food handling, customer service and safety procedures.

• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Utilized strong merchandising skills to create visually appealing displays that attracted customers'' attention and boosted sales potential.
• Helped customers complete purchases, locate items, and join reward programs.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Listened to customer needs and desires to identify and recommend optimal products.