Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
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Matthias van Es

Utrecht,Utrecht

Summary

Multilingual professional with a strong background in customer service, investigations, and stakeholder engagement, developed through nearly a decade of experience in high-pressure governmental roles. Proven ability to manage complex caseloads, deliver tailored support, and communicate clearly across diverse channels. Adept at technical problem-solving, managing sensitive data, and adapting to dynamic environments.


Overview

11
11
years of professional experience
2011
2011
years of post-secondary education

Work history

Border Targeting officer

Ministry of Defence
Badhoevedorp, North Holland
01.2024 - Current
  • Conduct in-depth risk assessments and data analysis to identify potential security threats, applying analytical and investigative skills that are valuable across various industries.
  • Assisted in criminal investigations related to border activities, working closely with law enforcement agencies to gather intelligence.
  • Collaborate effectively in high-pressure environments, coordinating joint operations with multiple stakeholders to ensure efficiency and compliance.
  • Deliver training sessions to law enforcement agencies on interpreting and utilizing passenger data, demonstrating strong communication, leadership and instructional abilities.

Immigration officer

Ministry of Defence
Schiphol, North Holland
05.2016 - 01.2024
  • Led investigations into immigration violations, collaborating with law enforcement to ensure compliance and enhance security.
  • Monitored border crossings for suspicious activities, applying risk assessment and analytical skills to identify potential threats.
  • Strengthened national security through meticulous passport verification and thorough identity checks.
  • Conducted interviews and gathered intelligence using professional research and investigative techniques, demonstrating strong critical thinking and problem-solving abilities.
  • Managed diverse caseload, ensuring timely and effective resolution of complex immigration matters.
  • Stayed up to date with evolving immigration legislation, ensuring adherence to legal frameworks and regulatory requirements.
  • Supervised and mentored a team of immigration officers, fostering a positive work environment and ensuring operational efficiency.
  • Trained new staff, enhancing departmental performance and reinforcing best practices in compliance, security and customer service.

Dutch Infantry, Rank: Sergeant

Ministry of Defence
03.2014 - 04.2016
  • Completed an intensive two-year training program to become a sergeant, developing leadership, strategic planning, and problem-solving skills.
  • Led and motivated teams in high-pressure environments, fostering strong collaboration and unit cohesion.
  • Managed task delegation based on team members' strengths, optimizing efficiency and productivity.
  • Maintained operational readiness through rigorous equipment inspections and maintenance protocols.
  • Provided mentorship and professional development guidance to subordinates, enhancing team performance and growth.

Education

Military School

ROC Midden Nederland
Utrecht, Provincie Utrecht
2011 - 2014

Havo: Economics

Niftarlake college
Utrecht, Provincie Utrecht
01/2005 - 01.2011

Skills

  • Risk Assessment & Decision-Making

Skilled in evaluating risks and making informed decisions under pressure

  • Evidence Collection & Data Analysis

Expertise in gathering, evaluating, and analyzing data to inform strategic outcomes

  • Problem Solving

Exceptional at identifying issues and implementing effective solutions

  • Attention to Detail

Strong focus on accuracy and thoroughness in all tasks

  • Collaboration & Resource Management

Team-oriented with a proven ability to manage resources efficiently and adept to changing needs

Languages

Dutch
Native
English
Fluent

References

References on request

Timeline

Border Targeting officer

Ministry of Defence
01.2024 - Current

Immigration officer

Ministry of Defence
05.2016 - 01.2024

Dutch Infantry, Rank: Sergeant

Ministry of Defence
03.2014 - 04.2016

Military School

ROC Midden Nederland
2011 - 2014

Havo: Economics

Niftarlake college
01/2005 - 01.2011
Matthias van Es