(Matthew) Cannon Carmichael
Cullman
Summary
Motivated Team Member committed to contributing to business success. Experienced in providing high-quality work and costumer care. Focused on customer satisfaction and team productivity.
Overview
5
5
years of professional experience
Work History
Barista
Cullman Regional Hospital
09.2023 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Slim Chickens Teammember
Slimchickens
09.2022 - 09.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
Student Worship Leader
Northbrook Baptist Church
08.2022 - 09.2023
- Enhanced worship experience by incorporating diverse music styles and multimedia elements in services.
- Developed strong student leadership by providing mentoring and training opportunities for aspiring worship leaders and students.
- Recruited and trained new musicians, continually expanding the talent pool available for worship services.
- Established a resource library for songs, chord charts, arrangements, making it easier for team members to learn new material efficiently.
- Fostered a sense of community within the worship team, organizing regular team-building events and gatherings.
- Collaborated with pastoral staff to create meaningful and cohesive service themes, ensuring seamless transitions between music and message.
Chick-Fil-A Lead Trainer
Chick-fil-A
08.2021 - 09.2022
- Monitored training effectiveness through observation and metrics analysis.
- Teamed with 3 managers to brainstorm ways to enhance and improve training effectiveness.
- Provided in-house training to new employees concerning the job guidelines and efficiency.
- Translated job requirements into training to bring 2 employees for next step in career path.
Chick-fil-A Team Member
Chick-Fil-A Restaurant
07.2019 - 08.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Sought out ways to go above and beyond job requirements.
Education
BBA - Business Administration
Wallace State Community College - Hanceville
Hanceville, AL05.2024
High School Diploma -
Cullman High School
Cullman, AL05.2022
Skills
- Training New Hires
- Instruction
- Training Method Development
- Cost Control and Reduction
- Interpersonal Skills
- Customer Care
- Coffee Machinery
- Food Preparation and Safety
Volunteer Experience
- Barista- Volunteered in a barista position from 2017-2019. Barista position included the tasks of cashier, prepping and serving drinks, cleaning stations, and costumer service.
- Cinematography- served as the handheld operator on a production team for events and church services from 2018-2022.
Timeline
Barista
Cullman Regional Hospital
09.2023 - 02.2024
Slim Chickens Teammember
Slimchickens
09.2022 - 09.2023
Student Worship Leader
Northbrook Baptist Church
08.2022 - 09.2023
Chick-Fil-A Lead Trainer
Chick-fil-A
08.2021 - 09.2022
Chick-fil-A Team Member
Chick-Fil-A Restaurant
07.2019 - 08.2021
BBA - Business Administration
Wallace State Community College - Hanceville
High School Diploma -
Cullman High School
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