Summary
Overview
Work History
Certification
Affiliations
Timeline
Generic

Matthew Terlouw

Amsterdam

Summary

Expert in combining business performance and tech.

A passionate problem solver who has a track record of getting things done in chaotic environments under resource constraints. Best in roles where goals can be set together and there is high amounts of personal freedom in how to get there. Known for setting clear objectives, breaking them down into smaller parts, and collaborating with teams to achieve them in rapid succession.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Founder

Jidoka
Amsterdam
05.2024 - Current
  • Freelancer in Process Improvement, Software Implementation, AI Automations, No-Code Software Development, Business Performance Dashboards.

Digital Transformation Manager

The Fun Group
Amsterdam
05.2023 - 05.2024
  • Lead the transfer of multiple businesses into a new Booking System, Payment Processor, Automated Notifications. Which created a central place to track revenue performance across all products and acquisition channels.
  • Additionally I redesigned the Partnership process and implemented Self-Service Portals to automate the booking process for them.

Digital Transformation Lead

The Fun Group
Amsterdam
11.2022 - 05.2023
  • Implemented an hour registration system across all businesses, onboarding 100+ office and field employees to solve the incorrect monthly salary rounds.
  • Additionally we redesigned the Customer Journey and centralized all Customer Communication on a CRM - connecting Email, Whatsapp, Facebook Messenger, Live Chat.

Digital Transformation Specialist

The Fun Group
Amsterdam
09.2022 - 11.2022
  • Configured and implemented Slack across all businesses and streamlined internal requests into standard forms.

Operations Coordinator

The Fun Group
Amsterdam
04.2022 - 09.2022
  • Responsible for the day-to-day of a best-selling product and changed the around team from highly unreliable into well-functioning. Turned the Weekly Planning Process from 12 hours to 4 hours.

Bartender & Beerbike Driver

The Fun Group
Amsterdam
02.2022 - 04.2022
  • Wanted to do something different, so I started over.

Recruitment Consultant

Vibe Group
Amsterdam
10.2021 - 01.2022
  • Helping our client-portfolio by attracting highly skilled IT employees in a competitive market through Cold Outreach.

    Youngest person ever hired for the role at age 20, and one of only two employees ever hired without a college degree.

Sales Manager

SQ People / Activate
Haarlem
03.2021 - 07.2021
  • Conducted daily kick-offs, engaged in one-on-one conversations with employees to discuss performance, and trained employees on sales techniques and new projects.
  • Additionally, implemented an automated Excel Sheet that calculated a monthly high score based our Sales KPI's.

Door to Door Sales Agent

SQ People / Activate
Haarlem
11.2020 - 03.2021
  • Convincing people I had never met before to donate on a recurring monthly basis - representing well-known Non-Profit Organizations.

Kickboxing Instructor

Fitz Gym
Aalsmeer
04.2019 - 03.2021
  • Lead high-intensity bag workouts that focused on improving endurance, technical sequences, and partner drills to train individuals of all age groups and experience levels.

Certification

  • Lean Six Sigma Black Belt
  • Lean Six Sigma Green Belt
  • Airtable No Code AI App Builder
  • Compliance Fieldmarketing
  • DDDN
  • Summer Entrepreneur Program

Affiliations

  • Vice President of Student Association
  • Committee Member Student Association
  • Created BACA Gaming Community (300-400 members)
  • Created FC25 Pro Club (#1 in the world)

Timeline

Founder

Jidoka
05.2024 - Current

Digital Transformation Manager

The Fun Group
05.2023 - 05.2024

Digital Transformation Lead

The Fun Group
11.2022 - 05.2023

Digital Transformation Specialist

The Fun Group
09.2022 - 11.2022

Operations Coordinator

The Fun Group
04.2022 - 09.2022

Bartender & Beerbike Driver

The Fun Group
02.2022 - 04.2022

Recruitment Consultant

Vibe Group
10.2021 - 01.2022

Sales Manager

SQ People / Activate
03.2021 - 07.2021

Door to Door Sales Agent

SQ People / Activate
11.2020 - 03.2021

Kickboxing Instructor

Fitz Gym
04.2019 - 03.2021
Matthew Terlouw