Matthew Lam
Diemen
Summary
Skilled in customer service and inventory management, I've excelled in roles at Judo Diemen and Cygnus Gymnasium, enhancing service quality and fostering educational growth. Leveraging teamwork, I've improved shopping experiences at Deen, demonstrating a commitment to excellence and a knack for nurturing customer and student relationships.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Judo Diemen
05.2023 - 07.2024
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Tutor
Cygnus Gymnasium
01.2022 - 07.2022
- Enhanced understanding of complex subjects with clear explanations and relatable examples.
- Encouraged critical thinking and problem-solving skills through interactive activities.
- Provided homework assistance using specific curriculum and materials.
Supermarket Employee
Deen
08.2021 - 12.2021
- Assisted in maintaining store cleanliness for a more enjoyable shopping experience.
- Enhanced inventory management with accurate record-keeping and timely stock replenishment.
Education
High School Diploma -
Cygnus Gymnasium
Amsterdam06-2024
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Coding
- Agile
- Teaching
- Programming
Languages
Dutch, English, Chinese (Cantonese)
Native language
Timeline
Restaurant Waiter
Judo Diemen
05.2023 - 07.2024
Tutor
Cygnus Gymnasium
01.2022 - 07.2022
Supermarket Employee
Deen
08.2021 - 12.2021
High School Diploma -
Cygnus Gymnasium
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